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Connection to PC causing sound issues


SaltyRum
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When I connect my Amplifi 75 to record on the PC via USB the sound quality reduces creating a crackling like noise.  Even when I press the test button on the playback devices (when you right click on the speaker icon on the desktop) it crackles.

I thought it might be due to using an old USB cable but it's fine through the ancient UX2 that I have.

 

Any ideas?

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  • 10 months later...

I am having the same issue. tried several usb cables and setting changes. I am convinced this is a firmware issue. My Bass pod pro works perfectly though the same inteface in trying the Amplifi 150 on.  It would be really nice to get an official comment from line 6 on this issue.

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I am having the same problem.  Running a Windows 10 computer, my Amplifi TT makes clicks and crackling noises when I record via USB. My Pod XT Live can be used to record using the same USB cable, and the same USB port without this issue.  I have tried updating the firmware on my Amplifi TT, and installing the latest software and drivers.  No luck.  Anyone have any insight on this?  

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Have you tried unplugging everything else that is tied to a USB port or hub (except AmpliFi, keyboard and mouse, of course) and see if the crackling stops? If it does, then start adding your USB devices back one at a time until the crackling resumes, then you have the culprit.

 

I have a Helix and a TC-Helicon VoiceLive 3x connected at the same time on my computer (I know, different setup, but same principle) and both the VoiceLive and the Helix feed into an L2T. If I have both on at the same time, I hear crackling noise on the L2T, but if I unplug or power off the VoiceLive *or* the Helix, crackling stops. Apparently my computer does not like both devices on at the same time (I suspect a ground loop between them).

 

Also, if you have the AmpliFi going into the USB port via a hub, try to go straight into the USB port, as some recording interfaces hate USB hubs.

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