robbieb61 Posted January 9, 2016 Share Posted January 9, 2016 Happened to me today in the studio. It SUCKS!!! ​I had done several takes of a lead break and (of course) when I finally nailed it, the S/PDIF on the Helix cut out on me on the last note! ​That needs to be fixed ASAP! Quote Link to comment Share on other sites More sharing options...
ericjutsu Posted January 9, 2016 Share Posted January 9, 2016 yeah it's a bug that they are working on (hopefully). I have the same problem. They have acknowledged the problem and say they are working on it. It's pretty lame though. That's a pretty big bug to have IMO. I'm optimistic about it though and I'm sure they will eventually fix the problem. Quote Link to comment Share on other sites More sharing options...
duncann Posted January 9, 2016 Share Posted January 9, 2016 How do you guys have yours hooked up? Do you record the spdif signal? Use another interface? Use Helix as an interface and record its USB? I use Helix as an interface and record using its USB. I use the spdif only for monitoring. When I get a cutout (all audio coming from the output is dropped), it's certainly jarring when you're right in the middle of recording a take, in a particular a difficult take, but it's still recorded. Quote Link to comment Share on other sites More sharing options...
robbieb61 Posted January 9, 2016 Author Share Posted January 9, 2016 Well I'm using a Roland VS2480 studio circa 2003. So it doesn't even know USB exists! lol​And unless I use a digital input into the mixer, it will send me through the Roland preamps on the board. The S/PDIF input on the VS2480 bypasses the Roland preamp. So I prefer recording that way for each track to avoid an colorization of the sound.​So yeah, when that S/PDIF glitches on the Helix...it REALLY, REALLY sucks! lol Quote Link to comment Share on other sites More sharing options...
fukuri Posted January 9, 2016 Share Posted January 9, 2016 I hate to sound like a broken record (see my logic complaints) but it does sound to me like the Helix has an internal clock issue Quote Link to comment Share on other sites More sharing options...
robbieb61 Posted January 12, 2016 Author Share Posted January 12, 2016 That's kind of what I was thinking too fukuri. Quote Link to comment Share on other sites More sharing options...
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