Mongo79 Posted August 9, 2016 Share Posted August 9, 2016 I know I can probably find the answers if I look here long enough, but I've already poured over 2 hours worth of material on youtube and frankly, I just don't have the time or patience lol.Just unboxed my Helix and love the presets but I have some questions/concerns:1.) Why aren't the footswitch buttons changing the channels simply by touching them as they're advertised to do?2.) How do I get to a "new preset" with a blank slate to start from?I haven't plugged it into my PC yet for any downloads or other support, was noodling with the controller as unboxed for now...and I am using the 4-wire connection method with a Mesa DC5. Thanks !!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 9, 2016 Share Posted August 9, 2016 1) Hit the Menu button. Select Global Settings . Select Footswitches. Choose which display mode you would like to see. Experiment with them until you find the one you prefer. 2) Press the Presets knob. Use the Joystick to navigate full left to select a new Setlist if desired, then right to display the Preset names. Rotate the joystick to select a preset named New Preset. P.S. rather than spending time on YouTube, try reading the manual. You will find it under Support -> Technical Support -> Manuals. 1 Quote Link to comment Share on other sites More sharing options...
Mongo79 Posted August 9, 2016 Author Share Posted August 9, 2016 Thank you !!! Simplest and most direct info I've received yet. Was surprised there wasn't a manual in the box, just a very nicely put together cheat sheet that isn't much help past wiring it up and turning it on. Quote Link to comment Share on other sites More sharing options...
DarrellM5 Posted August 9, 2016 Share Posted August 9, 2016 I know I can probably find the answers if I look here long enough, but I've already poured over 2 hours worth of material on youtube and frankly, I just don't have the time or patience lol. Just unboxed my Helix and love the presets but I have some questions/concerns: 1.) Why aren't the footswitch buttons changing the channels simply by touching them as they're advertised to do? 2.) How do I get to a "new preset" with a blank slate to start from? I haven't plugged it into my PC yet for any downloads or other support, was noodling with the controller as unboxed for now...and I am using the 4-wire connection method with a Mesa DC5. Thanks !!! 1) The footswitch buttons aren't supposed to change channels when you touch them. They are supposed to select whichever item to which they're assigned. If I have a footswitch assigned to a distortion and another assigned to a chorus, touching the footswitch for the distortion will select it and bring up it's parameters in the display. If I touch the footswitch for the chorus, it will become the one that's selected in the display. 2) What silverhead said Quote Link to comment Share on other sites More sharing options...
DarrellM5 Posted August 9, 2016 Share Posted August 9, 2016 Thank you !!! Simplest and most direct info I've received yet. Was surprised there wasn't a manual in the box, just a very nicely put together cheat sheet that isn't much help past wiring it up and turning it on. There should have been a USB stick in the box that has the manual on it. I'd recommend downloading the latest version from this site though. Quote Link to comment Share on other sites More sharing options...
Mongo79 Posted August 9, 2016 Author Share Posted August 9, 2016 USB stick was there. Now that I'm scrolling around I'm learning on the fly and the "touch" control of the footswitch buttons is functioning. Thanks everyone !!! Quote Link to comment Share on other sites More sharing options...
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