cclement Posted February 13, 2017 Share Posted February 13, 2017 All, I've just took the plunge, clicked the mouse... and ordered my Helix and a Novation case for it (See http://line6.com/support/topic/25430-helix-casebag/) Assuming the unit I get doesn't have 2.12 on it - which I'm pretty certain it wont - I can just download the latest FW from http://line6.com/software/ and go strait to the update process, yes? I don't have any patches, set lists, or IRs at this point... so there should be no need to back up with the FW version it comes with first... correct? I never had an issue with my HD500x updates... but I know the Helix has a bit more to deal with over the HD500x, so just double checking before it arrives. Looking forward to a whole new world! Quote Link to comment Share on other sites More sharing options...
spikey Posted February 13, 2017 Share Posted February 13, 2017 What you want to do is download the latest "Line6 Updater", once you get everything connected. This will "see" your Helix and show you the latest software to install. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted February 13, 2017 Share Posted February 13, 2017 Do not download the latest firmware, instead download and install the latest 'Helix' 2.11 application. It will say simply 'Helix' in the second grey title bar and below and to the right you will see text that says "Helix Editor v2.11 Release Notes", scroll down and you will see the download button for this file. The 'Helix' application by default will install the Updater, Editor, and Driver (if you are using Windows). Now run the Updater and upgrade to the latest firmware version 2.12. The latest 'Helix' application as well as the Editor are version 2.11 right now but the latest firmware is version 2.12. After the firmware upgrade to 2.12 completes be sure to run the global reset before you start to design presets. As always, follow the instructions in the firmware notes. 1 Quote Link to comment Share on other sites More sharing options...
markman87 Posted February 13, 2017 Share Posted February 13, 2017 A new firmware update (2.20) is due this month, so you might want to think about waiting and doing that one, or just be prepared to do it once more if you prefer to get the newest right away (I do ;)) Have fun, and welcome! Quote Link to comment Share on other sites More sharing options...
cclement Posted February 13, 2017 Author Share Posted February 13, 2017 Do not download the latest firmware, instead download and install the latest 'Helix' 2.11 application. It will say simply 'Helix' in the second grey title bar and below and to the right you will see text that says "Helix Editor v2.11 Release Notes", scroll down and you will see the download button for this file. The 'Helix' application by default will install the Updater, Editor, and Driver (if you are using Windows). Now run the Updater and upgrade to the latest firmware version 2.12. The latest 'Helix' application as well as the Editor are version 2.11 right now but the latest firmware is version 2.12. After the firmware upgrade to 2.12 completes be sure to run the global reset before you start to design presets. As always, follow the instructions in the firmware notes. Thanks for the tip. I did see this.. and after re-reading the instructions and the pinned post.. I figured this out. It does take a bit of attention to figure it out, however. You have to look a bit to see that the Helix app installs all the bits you need... but the instructions reference the Line 6 Updater for the FW update. Still... beat the old days of cracking open the AxSys and putting in a new PROM chip. Quote Link to comment Share on other sites More sharing options...
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