gsm07075 Posted February 16, 2017 Share Posted February 16, 2017 hi I bought device on internet a week ago and I got today. and when I trying to update on computer, but it's not working constantly with some reason( I don't know what is problem... (I did follow their saying 100%) -One interesting things, to make updating mode, I turned on, pressing A and C, BUT It should be appeared 'updating...' but it shows FX S&Q. what the heck is it? so I tried to update on tablet which is android, but it says, "Firehawk Remote has lost its data connection to the device". and It's not working. besides I tried with iphone, I can't even open firehawk remote.,, I did any answer from line6 page which is forgetting device(bluetooth), reinstall the app, anything. Plus-+ my version is 1.01. (I think it's the lowest version.) please help me. thanks Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 16, 2017 Share Posted February 16, 2017 Make sure you download and install the Line 6 driver on your computer before trying to update using the USB connection. Quote Link to comment Share on other sites More sharing options...
gsm07075 Posted February 16, 2017 Author Share Posted February 16, 2017 hi thank you for replaying. but I did download driver before install the updater. also while downloading, I disconnected the cable as their saying. Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 16, 2017 Share Posted February 16, 2017 Try using different usb ports on your computer. Use a back panel port if you can - the front panel ports often use an internal hub and they are not recommended. Quote Link to comment Share on other sites More sharing options...
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