Gilgamesh182 Posted March 7, 2018 Share Posted March 7, 2018 Hi I've just bought a new M20D. On very first power up the screen locked up. I power recycled and the system booted up correctly. However, it still periodically locks up on power up. Initially I was able to use the multi-track record function, writing to a USB. But now the system won't read any USB I plug in - I can't create a folder or start a recording session. This is a brand new system - Line 6 what is the issue as this seems to have been a problem with the system since you first released it. I running v1.20 firmware so according to the web site the latest [sic] version. Cheers Dave Quote Link to comment Share on other sites More sharing options...
Rewolf48 Posted March 7, 2018 Share Posted March 7, 2018 That is bad news. Unfortunately this is a User Forum (despite it being found in the Support area of the site) and Line 6 do not regularly respond here. For a new purchase that has functional problems you should raise a support ticket and if that gets you nowhere then you may need to return it. https://line6.com/support/tickets/ Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 7, 2018 Share Posted March 7, 2018 I would start with the retailer where you bought it. Ask for a replacement. Quote Link to comment Share on other sites More sharing options...
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