bsewart Posted March 13, 2018 Share Posted March 13, 2018 Hi, I bought a new Amlifi 75. Just opened the box and it seems to not work. tried 2 different PCs. both win 10 though, but I dont think that is the Issue. symptoms: - all 4 tone lights are on, BT light is on (dim though as far as I can tell). - when I press BT button it does not flash, or change like manual says. - when I plug in USB cable (tried 2 different ones that work on my printer fine) PC does not make any indication that something has been plugged in. - when I installed drivers, the software did not seem to know Amplifi was plugged in after the prompt to do so. - forums saying to start in firmware update mode, hold tone and Tap button while turning on. this doesnt seem to do anything, all tone lights are just on. - forums say to factory reset, hold master volume and tone button while booting. This seems to have no effect. - My android phone does not detect a BT device beaconing - with guitar in, no sound from AMP I have downloaded updater, but it does not detect anything. I am an IT manager and been in IT for years, had extensive experience with different devices, firmware updating etc. Anyone have any idea please? Thanks! Brian Quote Link to comment Share on other sites More sharing options...
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