Can I use hx edit on Windows and Mac for the same helix?

[scottwilliams]

HI - 

I use my helix mostly on my imac with hx edit, but even with new drivers installed, it just won't keep connected to hx edit.  Thought I would see if it worked any better on my windows machine (I've had same problem on 2 imacs).

 

is that safe for helix to go between operating systems?

 

if yes, when I download hx edit on my windows 10 machine and try to install, I keep getting asked what app I want to use to open it?  is that because i have to load the helix drivers on the windows 10 machine first?

Thanks!

[MusicLaw]

Yup! There should be no problem installing HX Edit on your Windows 10 machine (as well as on your Mac). Just be sure that when you are selecting the software to download and install from the Line 6 site, you are doing so for Win10. Select "Helix" in the first dropdown. Leave "All Software" in the 2nd dropdown. Select Win10" in the 3rd dropdown and click the Go Button. The next screen is confusing. It shows large grey background boxes with the title for each in the upper left. Currently, the first if for "Flash Memory" 2.54. The next is for "Line 6 Updater" 1.14. The next is for "Flash Memory" 2.53. Scroll down to the next which is for HX Edit 2.52. Then scroll down further and click the blue "Get Download" button in the lower right corner of this box. This will download HX Edit 2.52. As I recollect, once you commence logging into your Line 6 Account you should be prompted once you download to install the software. It will handle installing the necessary drivers, Line 6 Updater 1.14, and install firmware 2.54. If you are not getting it to properly download and install, do an uninstall of all the Helix related software from your Windows machine and try again. Hope this help. If you still are having problems, contact Line 6 tomorrow.

[jbuhajla]

Yes. I use both.