marcofelix Posted June 3, 2018 Share Posted June 3, 2018 My Helix is stuck, for two months it happened tha sometimes it crashed. It was enough to turn off and turn it back on again. But he has a more seroius problem for a week. It does not come on again. The writing appeaars :-28 or sometimes :-33. I can not reset it by pushing the keys 9 and 10 when it is switched on, it remains locked. Can someone help me? Quote Link to comment Share on other sites More sharing options...
j_hotch Posted June 3, 2018 Share Posted June 3, 2018 Here are some tips from this forum. Good luck! Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted June 4, 2018 Share Posted June 4, 2018 Open a support ticket with Line 6 Quote Link to comment Share on other sites More sharing options...
spikey Posted June 4, 2018 Share Posted June 4, 2018 FYI- Not picking on you but next time you get a boot failure on "anything", don't wait 2 months to report it, it might be "just out of warranty" next time. Quote Link to comment Share on other sites More sharing options...
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