HX Effects - Channel Switching NOISY (only when plugged into HX)

[Noah330]

I have a HX Effects that I love. I don't really use a ton of effects, but I bought it because it models a lot of pedals that I have on my old board (Klon Centuar, DM-2, PN-2, 808, Boss CS-2, Boss SG-1) and so far have been very happy with how the duplicate of my board in the HX works.

That being said, the main preset I use only has 5 fx, so I decided to setup switch 6 to control the channel switching on my head (Soldano). 

If I set it up - Actions/Command Center/ select switch 6/ set to Ext Amp 1 and then select the right tip combination it works great!

However, it only works great if my guitar is not plugged into the HX.

Once I plug my guitar into the HX I am getting all kinds of crazy noise. I've tried using a regular cable (what I use with the Soldano switch) as well as a TRS cable without any difference. I've also tried flipping the polarity.

Now what is really odd is that if I just plug my guitar into the HX and the HX into the Soldano - with no footswitch cable - I'm getting an odd noise when I hit the switch assigned to channel switching (6 in my case). It almost seems like even though it's setup for channel switching there is guitar signal passing through it, which seems like it could be my issue.

Any ideas?

Also:

I have two smaller issues (which are kind of moot if I can't get the above working):

 

1- The LED is bright on overdrive and dim on clean (I can live with this, it's just weird)

2- The switch will say 'Soldano' when I load the preset. Then I get EXT AMP either dim or bright

Anyone have any other ideas? This is probably something dumb that I'm missing.

Thanks!

[jstudio123]

I use my Helix in exactly the same way only with an orange rockerverb.....There is a slight pop when changing channels, but not that noticeable. There are many different ways the amp manufactures do their switching so it could be that the soldano is prone to the noise (although it does seem odd that signal is getting through).

 

have you got the latest firmware, and have you tried a normal guitar cable for the switching?

 

As for the other questions....

 

Again, I had the same issue with the LED's - when playing live I could not tell if they were on or off...In stomp mode the good news is you can change the settings so they are either on or off, rather then on or dim.  Global Settings > Displays > LED Ring 

[Noah330]

Here is the issue I'm having Line 6 has told me to update to 2.54, so I've tried that but it's still there. I already had 2.54 but figured reupdating was worth a shot.
 

 

[patdixon]

First issue:

 

Second issue:

https://www.youtube.com/watch?v=p2R1impQ2vw&t=607s

 

Start @ 6:00. Realizing that he has a Helix and you have an HX but the principle is the same. 

Good luck!

[datamouth]

On 6/29/2018 at 8:01 AM, Noah330 said:

Here is the issue I'm having Line 6 has told me to update to 2.54, so I've tried that but it's still there. I already had 2.54 but figured reupdating was worth a shot.
 

 

thats interesting, im getting a low hum when i switch to the clean channel with my HX Effects on my Orange Rockerverb, except my HX unit is going thru the effects loop, and my guitar is going straight to the amp. i've tried everything and cant get rid of the hum.