DanyPage Posted March 22, 2019 Share Posted March 22, 2019 (edited) Hello, sorry for the translation, I'm using Google translator, because I'm from Quebec. From Helix Edit, with my Helix, version 2.70.0, I'm unable to save a preset on my computer , with Windows 10. This is what I do,in the picture below Thanks to help me, Merci beaucoup de m'aider, Dany Edited March 22, 2019 by DanyPage more specifications Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 22, 2019 Share Posted March 22, 2019 Have you tried the other method, using the Export button instead of the pop-up menu? The button is in the top right corner of the Preset list - above the Preset '01A Keith Me' text. Does this method work? Quote Link to comment Share on other sites More sharing options...
DanyPage Posted March 22, 2019 Author Share Posted March 22, 2019 56/5000 I just tried it and it doesn't work. Also, if I try with the menu in the top left, it doesn't work Thanks Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 22, 2019 Share Posted March 22, 2019 You said your Helix firmware is v2.70. What version of the HX Edit program are you using? It should also be v 2.70. Quote Link to comment Share on other sites More sharing options...
DanyPage Posted March 22, 2019 Author Share Posted March 22, 2019 Same thing Thanks Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 22, 2019 Share Posted March 22, 2019 Try restarting your computer and your Helix. Quote Link to comment Share on other sites More sharing options...
DanyPage Posted March 22, 2019 Author Share Posted March 22, 2019 Miracle!!! it works fine, after rebooting computer and Helix. The computer base, which we forget too often ... Many Thanks silverhead Quote Link to comment Share on other sites More sharing options...
pianoguyy Posted March 26, 2019 Share Posted March 26, 2019 The modern PC has been around for 25 years. I can't believe that we still have to tell people to reboot their computers. Quote Link to comment Share on other sites More sharing options...
DanyPage Posted March 26, 2019 Author Share Posted March 26, 2019 Excuse me sir pianoguyy, but I think it's mister sylverhead who answered me! Quote Link to comment Share on other sites More sharing options...
DanyPage Posted March 26, 2019 Author Share Posted March 26, 2019 I had at least the honesty to tell the truth. Quote Link to comment Share on other sites More sharing options...
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