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Helix Native 1.82 Out


Digital_Igloo
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  • 3 weeks later...

Hi

I have just got a new MacBook Pro with macOS Cattalia (10.15), and have been trying to load Helix Native 1.82. The installer does not run and a message comes up saying to contact the developer, as the software is not compatible. 

Are there any updates on this issue please?

Cheers

Stan H

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  • 2 months later...
On 12/15/2019 at 8:05 PM, btifft said:

I am having the same problem, cannot install Helix Native 1.82 on new iMac running Catalina 10.15.2. 

 

On 12/15/2019 at 8:36 AM, johnjmccracken said:

I am seeing the same.  I can't install the Helix Native 1.82 demo on my MacBook Pro that's running macOSX Catalina 10.15.2 (19C57).  See the attached error message.

 

Sorry for the delayed response, but I have only just spotted that you have this issue.

 

This is now normal on Mac OS 10.15.2 - here’s a copy of my reply to someone having the same problem with a Helix.way back in July.

 

“I’m not running “Catalina”, still on “High Sierra”, but what you have there looks to be an over zealous “Gatekeeper”, which is security built into the main OS. If you check in your System Prefs Panel there is an icon for "Security & Privacy", inside you will find General, FileVault, Firewall etc. Click on General and you should find the option to allow installation from an unknown source (Anywhere). It’s there to try and block any malicious software that could damage your Mac.

 

You could try “right click” on the file to bring up a dialogue asking if you want to open anyway. Agree and you will have to enter your Admin password to allow the install to proceed. Failing that there is a software app called Pacify, that will allow you to open disk images etc. then you install from inside the package.

 

find it here:

https://www.charlessoft.com/

 

ADDITIONAL INFORMATION 

 

This is due to an update in the way that gatekeeper works on Catalina. It’s looking for “notorisation” of the app. It’s effectively a certificate of good standing that is obtained by the dev uploading their app to Apple to check for malicious code which is then stapled to the app. It’s one step further than having a app signed with a developer cert.”

 

Hope this helps/makes sense

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