Helix Native in Cubase Monitoring Clean Output Bug

[Ganvai]

Hello guys,

 

I have a strange problem with Helix Native in Cubase 9.0.40.

 

When I activate the Monitoring on an Audio Channel with Helix Native as Insert Effect, I still get the clean signal together with the processed Helix Native signal. Even if I deactivate all outputs in Helix Native, I still get the clean signal from the Guitar.

 

Direct Monitoring in Cubase is deactivate (obviously as you can also hear the processed sound from Helix Native) and other Plugins (like Guitar Rig) don't have this problem. It seems that the clean sound is always routed inside Helix Native when Cubase Monitoring is activ.

 

This problem appears only with Monitoring. When I play back a recorded track (monitoring function now deactivated as it wouldn't play back the sound), the signal is processed the normal way.

 

Does anybody else have this problem?

 

Thanks for your suggestions.

 

Greetings,

Jan

[adamdekking]

Are you using a USB audio interface? Does it have a direct monitor button? If so, turn it off and that should solve it

[Ganvai]

Hey man,

 

thanks for the suggestion, but i am using an RME Aio PCI-e card as Audio Interface and it doesn't have a direct monitoring output. Also, this problem does not happen with other plugins (like Guitar Rig for example).