Meerkaba Posted January 10, 2020 Share Posted January 10, 2020 I just purchased the Nick Cutroneo Metallica Preset and Snap shots 1,2 and 3 have no sound while snap shot 4 does? I have 2.82, all other snapshots work on other presets? Help me gig tonight, was going to use this Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted January 11, 2020 Share Posted January 11, 2020 Nobody's gonna be able to guess at the problem without seeing the patch...it could be practically anything. And since posting the patch on here would be bad form given that it's a purchased product, you'll have to go through it block by block and see what's been bypassed or had the level turned down in the snapshots that are giving you trouble. And from a guy who's learned this the hard way... don't experiment with anything for the first time on stage. It never goes well... Quote Link to comment Share on other sites More sharing options...
codamedia Posted January 12, 2020 Share Posted January 12, 2020 You bought the preset.... have you asked Nick for support? That will be your best option. The preset was built on a 2016 firmware version... has it been updated it for a later firmware? Has he tested this with the later firmware? Does he even still use it himself? Here is a question.... did you restart the Helix after you loaded the preset? If not... the firmware might not recognize the preset.... Restart the Helix... let the Helix REBUILD that preset during restart... then try it. Since we haven't heard from you in two days.... you would have restarted already and probably found it works after doing that :) Quote Link to comment Share on other sites More sharing options...
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