dufduf Posted March 3, 2020 Share Posted March 3, 2020 I held down button 7 and 8 to go back to factory reset. I now have nothing. Every bank is 100% blank. How do I get back to or load up a basic setup? Quote Link to comment Share on other sites More sharing options...
datacommando Posted March 3, 2020 Share Posted March 3, 2020 49 minutes ago, dufduf said: I held down button 7 and 8 to go back to factory reset. I now have nothing. Every bank is 100% blank. How do I get back to or load up a basic setup? You don’t explain what happened to your Helix so that you felt it was necessary to perform a Factory Reset. You could try FS 6&12 and reinstall the firmware. Should have taken the blue pill. Here we go again - one more time! Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right. Oh, yeah - you did make a backup, didn’t you? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 3, 2020 Share Posted March 3, 2020 "4. Holding footswitch 9+10 on boot restores presets, setlists, globals and IRs (restores factory bundle) "THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS" Above should get you back to "factory" presets and settings. If that doesn't work you'll likely need to re-install the latest FW. DL the latest version of HXEdit (2.82) and follow the instructions. Close HXEdit before running the updater! If you're trying to get back your custom setlists, you'll have to restore them from your backups. You DID make backups, right? Quote Link to comment Share on other sites More sharing options...
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