svnsix Posted April 26, 2020 Share Posted April 26, 2020 Can not update Helix to latest version as of 4.20.20 when I tried to update to 2.90. Also same issue on the recall update for G10 receiver. The updater for both issues says "Line 6 updater .pkg" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more information. Any work-around for this, haven't been able to update the Helix for I believe the last 2 updates because of this issue. Thanks Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 26, 2020 Share Posted April 26, 2020 You can bypass this warning by right clicking on the file and clicking Open. It will give you a warning message asking you’re sure or something, and it will run. It has to do with Apple’s notarization thing. https://support.apple.com/en-us/HT202491 1 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 26, 2020 Share Posted April 26, 2020 52 minutes ago, svnsix said: Can not update Helix to latest version as of 4.20.20 when I tried to update to 2.90. Also same issue on the recall update for G10 receiver. The updater for both issues says "Line 6 updater .pkg" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more information. Any work-around for this, haven't been able to update the Helix for I believe the last 2 updates because of this issue. Thanks This keeps coming up over and over - what you have encountered is an over zealous GateKeeper in the Apple OS. Follow the override instructions, supplied by "phil_m" in his post above, and everything should be fine. Have fun. Quote Link to comment Share on other sites More sharing options...
svnsix Posted April 26, 2020 Author Share Posted April 26, 2020 OMG thank you datacomando! 1 Quote Link to comment Share on other sites More sharing options...
boybitz Posted June 2, 2021 Share Posted June 2, 2021 Worked for me as well! Thank you! 1 Quote Link to comment Share on other sites More sharing options...
Bozzyboy Posted October 23, 2022 Share Posted October 23, 2022 Hi guys and gals,im still having problems with line6 Relay g10,but ive been told its a G10Tii,anyhow line6 6 updater ver 1.27 fails to show any device when run ,on windows 11 computer, but also my Mac mini 10.15.7 Catalina doesn't show any device, sent umpteen mails to Line 6 not very helpful at all ,kept banging on about change usb cables ,and also try other computers ,how many do I need to run this damn line6 updater ,any help would be most appreciated ,Dave keep on rokin Quote Link to comment Share on other sites More sharing options...
justcallmealbert Posted November 6, 2022 Share Posted November 6, 2022 Phil_m's post worked for me as well. Thank you all! Quote Link to comment Share on other sites More sharing options...
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