smashthediscos Posted May 14, 2020 Share Posted May 14, 2020 I just purchased the HD500x. I spent a bit of time downloading drivers and getting everything up to speed to be able to use the edit screen on my laptop... and it works. Everything is up to date and i meet all requirements. I recieved an email saying that i got the HD Fully Loaded Bundle for free. I went through all the steps: 1. License manager 2. The pack showed up as a list after i authorized computer and HD500x 3. Unplugged HD500x for 5 seconds 4. Restarted everything No matter what i do, i cannot get any of the new amps to appear on my screen or my unit. Any ideas or thoughts on what Im not doing is greatly appreciated. There are other packs i would like to buy, but im not doing lollipop until i see this work. Thanks Quote Link to comment Share on other sites More sharing options...
spaceatl Posted May 14, 2020 Share Posted May 14, 2020 IF you have all three then there is nothing else to buy for HD....Try it again...There i no need to authorize your computer. HD model packs only apply to HD devices. Quote Link to comment Share on other sites More sharing options...
pianoguyy Posted May 14, 2020 Share Posted May 14, 2020 where are you looking for these amps to appear? Other than the heading in the global settings, there isn't a special list amps appear. They just get mixed in with the others. Quote Link to comment Share on other sites More sharing options...
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