Thurston9 Posted October 21, 2020 Share Posted October 21, 2020 Anyone have their chat switch to the helix when its on and plugged in with USB? I can't play COD with it on. No chat audio on my headset but all the other sounds are on the headset earphone. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted October 21, 2020 Share Posted October 21, 2020 Helix is a USB sound device aka sound card. It's headphone jack doesn't support mic in from headsets. On Windows 10 click on the volume icon on the right side of the task bar. Click on the arrow on the right top to select the audio device. This arrow only appears if your system senses multiple sound devices. Quote Link to comment Share on other sites More sharing options...
Thurston9 Posted October 24, 2020 Author Share Posted October 24, 2020 I should have mentioned, my gaming headset is plugged into PC USB port directly and is selected as the audio device like you mentioned. Game audio comes through fine, but chat from other players gets routed to helix unless I shut it off. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted October 24, 2020 Share Posted October 24, 2020 It's probable that your chat program has in it's preferences an option to choose an audio device. Quote Link to comment Share on other sites More sharing options...
Thurston9 Posted October 25, 2020 Author Share Posted October 25, 2020 Nope, no such option. Quote Link to comment Share on other sites More sharing options...
pennybjeru Posted November 14, 2024 Share Posted November 14, 2024 How did you solve this problem? I have the same situation now. Only I have no sound in games. I was also advised to: In Control Panel, open Sound and go to the Playback tab. Select the headset as the primary playback device by right-clicking on it and selecting "Set as default". Then, in the Communications tab, select "Take no action" to prevent switching audio devices during calls. But it doesn't help. Quote Link to comment Share on other sites More sharing options...
connorball1h Posted November 14, 2024 Share Posted November 14, 2024 On 10/21/2020 at 5:42 AM, Thurston9 said: Anyone have their chat switch to the helix when its on and plugged in with USB? I can't play COD with it on. No chat audio on my headset but all the other sounds are on the headset earphone. On 11/14/2024 at 6:55 PM, pennybjeru said: How did you solve this problem? I have the same situation now. Only I have no sound in games. I was also advised to: In Control Panel, open Sound and go to the Playback tab. Select the headset as the primary playback device by right-clicking on it and selecting "Set as default". Then, in the Communications tab, select "Take no action" to prevent switching audio devices during calls. But it doesn't help. When I play on PC, I use a quality headset for sound to fully immerse myself in the process. Sometimes the audio settings get lost, especially if several devices are connected, as in the case of Helix. And if I want to get distracted from the usual shooters, I sometimes switch to online games. Recently I read on https://philippinescasinos.ph/ about a selection of platforms where there are a lot of interesting things. To be honest, you don’t even need sound there. I just turn up the music on the JBL speaker at full volume. Install the VB-Audio Virtual Cable program. Watch on YouTube how to use it. Should help! Quote Link to comment Share on other sites More sharing options...
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