Windows 10 v.20H2 controllers problem

[angelmidi]

Hello people. After updating Windows 10 v. 20H2 my lap top could not detect my POD HD500  even though Windows told me the device was ready to use. I went back to the previous version of Windows and the HD500 was detected again, but now the problem is that when I open the HD500 Edit I can load and manipulate all the functions, load and save presets, etc., but once the Pod is connected to the USB, I cannot there is sound,  when I disconnect the USB the sound comes back.

Does anyone have any idea why this happens?

Thanks and regards.

[pianoguyy]

You are describing a problem that may or may not be related to the rest of your statement. And since you weren't very descriptive in your set up... let's try this first - 

 

go to your control panel and switch the direction of the pod's signal

[hurghanico]

7 hours ago, angelmidi said:

now the problem is that when I open the HD500 Edit I can load and manipulate all the functions, load and save presets, etc., but once the Pod is connected to the USB, I cannot there is sound,  when I disconnect the USB the sound comes back.

Does anyone have any idea why this happens?

 

With the device turned on and connected thorugh USB open the Line 6 Audio driver control panel and turn up the Hardware Monitor Level..

 

 

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[angelmidi]

hurghanico Thanks a lot. The problem was right there.

Thanks also to pianoguyy.

My best wishes.