nan_wpg Posted January 29, 2021 Share Posted January 29, 2021 Hi guys. I just got my brand new helix rack! I just did the obligatory fondling of the product, played with all the buttons, dials, etc. sat and looked at it thinking “man am I lucky!” one thing I did notice and maybe it’s nothing, but the joystick “clicks” once when I push up, and also left. When I push down there are 2 “clicks” but when I push right there’s no click but rather a “scrunch” it appears to be working I.e it dials what it’s supposed to and clicks around the menu as it should. I just imagined it would “click” all the way around. defective, and possibly ready to break, or no big deal. this is my first “big” line6 purchase. It’s a floor model (still with new warranty) so it’s possible someone “did” something, but I was assured the rack was not on full display Quote Link to comment Share on other sites More sharing options...
PierM Posted January 29, 2021 Share Posted January 29, 2021 3 hours ago, nan_wpg said: Hi guys. I just got my brand new helix rack! I just did the obligatory fondling of the product, played with all the buttons, dials, etc. sat and looked at it thinking “man am I lucky!” one thing I did notice and maybe it’s nothing, but the joystick “clicks” once when I push up, and also left. When I push down there are 2 “clicks” but when I push right there’s no click but rather a “scrunch” it appears to be working I.e it dials what it’s supposed to and clicks around the menu as it should. I just imagined it would “click” all the way around. defective, and possibly ready to break, or no big deal. this is my first “big” line6 purchase. It’s a floor model (still with new warranty) so it’s possible someone “did” something, but I was assured the rack was not on full display mine does 100% the same as your, still works fine. Quote Link to comment Share on other sites More sharing options...
nan_wpg Posted January 30, 2021 Author Share Posted January 30, 2021 Good to,know. I’m impressed. I’ve only scrolled through the factory presets. I’m lovin it Quote Link to comment Share on other sites More sharing options...
CraigGT Posted January 30, 2021 Share Posted January 30, 2021 There is a hardware test mode that can prove the function of all the controls, I can't remember what footswitch combo it is at the moment though. Quote Link to comment Share on other sites More sharing options...
CraigGT Posted January 30, 2021 Share Posted January 30, 2021 It's footswitch 3&4 Quote Link to comment Share on other sites More sharing options...
PierM Posted January 30, 2021 Share Posted January 30, 2021 2 minutes ago, CraigGT said: There is a hardware test mode that can prove the function of all the controls, I can't remember what footswitch combo it is at the moment though. Rack doesnt have Test Mode. Quote Link to comment Share on other sites More sharing options...
CraigGT Posted January 30, 2021 Share Posted January 30, 2021 20 minutes ago, PierM said: Rack doesnt have Test Mode. Ahh, the OP said it was a floor model, he meant shop floor :-) 1 Quote Link to comment Share on other sites More sharing options...
nan_wpg Posted January 30, 2021 Author Share Posted January 30, 2021 17 minutes ago, CraigGT said: Ahh, the OP said it was a floor model, he meant shop floor :-) Clarification...... first sentence “just got my new helix rack!” last sentence “it’s a floor model”.... I should have said store demo, floor demo, or something along those lines. ‘what I was trying to say is it,was used by the store as a demo or display model but was considered a new product as to,warranty. Quote Link to comment Share on other sites More sharing options...
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