jadoth Posted April 30, 2022 Share Posted April 30, 2022 Do you know if I can import presets from Helix Floor backups into Helix Native without the Helix Floor? My Helix Floor got stolen and at the moment I do not want to afford a replacement. As you can imagine my biggest fear was having lost all my personal presets when I realized the theft. Luckily thanks to firmware upgrades I have a backup from 2020. Most of my important presets should be in that backup. So it would be a no-brainer to at least purchase Helix Native soon if it grants me access to my Helix Floor presets. Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 30, 2022 Share Posted April 30, 2022 You can’t directly load a backup into Native, but there is a feature in HX Edit called Extract from Backup that will extract the presets and IRs from your backup. You can then load those into Native. Another thing I’d add is that if your Helix was registered to your Line 6 account, there’s a “mark as stolen” link under the account that lets you report if your unit was stolen. Line 6 will notify you if they see that serial number pop up in their system then. It’s probably a long shot, but it potentially be reported to local law enforcement then. Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 30, 2022 Share Posted April 30, 2022 You will need to have a Helix device connected to your computer in order to run HX Edit and use the ‘Extract from Backup’ feature. Since yours was stolen you might borrow one or make arrangements with a local dealer to bring your computer in and connect to one of their demo models. Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 30, 2022 Share Posted April 30, 2022 On 4/30/2022 at 12:07 PM, silverhead said: You will need to have a Helix device connected to your computer in order to run HX Edit and use the ‘Extract from Backup’ feature. Since yours was stolen you might borrow one or make arrangements with a local dealer to bring your computer in and connect to one of their demo models. Actually, I just checked this, and the Extract from Backup feature is indeed available in HX Edit without the hardware connected. Quote Link to comment Share on other sites More sharing options...
jadoth Posted April 30, 2022 Author Share Posted April 30, 2022 Thank you very much guys, that sounds promising! Yes, I have marked the gear as stolen already. It is really a great thing Line 6 added. I know it is quite unlikely to get my Helix back, but at least this makes it very hard for a thief to sell a stolen Helix. They might leave a trace they did not expect to leave if they do not know about this feature. Quote Link to comment Share on other sites More sharing options...
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