boynigel Posted November 14, 2022 Share Posted November 14, 2022 asking for a friend who uses windows (i use mac, so i couldn't help him) He has a Stomp. over the weekend he did the 3.5 update. said he updated HX edit first. After completing both updates he's saying that he sees the Vitriol model in his Stomp, but not in HX Edit when he has the Stomp connected. Not sure if it's worth mentioning but given that my personal LT took all of the 45 minutes L6 said it would, his Stomp updated in around 5 minutes. not sure if that's because the Stomp has less going on than an LT, or if this is a red flag to his woes? Suggestions? Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted November 14, 2022 Share Posted November 14, 2022 Very likely HX Edit isn't properly updated. Quote Link to comment Share on other sites More sharing options...
boynigel Posted November 14, 2022 Author Share Posted November 14, 2022 On 11/14/2022 at 12:06 PM, SaschaFranck said: Very likely HX Edit isn't properly updated. I told him to make sure he wasn't too many versions behind, before he updated. Pretty sure he said he was already in the 3's, version-wise. Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted November 14, 2022 Share Posted November 14, 2022 He defenitely needs to check the actual version he's running. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted November 14, 2022 Share Posted November 14, 2022 On 11/14/2022 at 11:55 AM, boynigel said: asking for a friend who uses windows (i use mac, so i couldn't help him) He has a Stomp. over the weekend he did the 3.5 update. said he updated HX edit first. After completing both updates he's saying that he sees the Vitriol model in his Stomp, but not in HX Edit when he has the Stomp connected. Not sure if it's worth mentioning but given that my personal LT took all of the 45 minutes L6 said it would, his Stomp updated in around 5 minutes. not sure if that's because the Stomp has less going on than an LT, or if this is a red flag to his woes? Suggestions? Have him look at the version info in HX Edit under 'Help' --> 'About HX Edit'. Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 14, 2022 Share Posted November 14, 2022 On 11/14/2022 at 4:55 PM, boynigel said: asking for a friend who uses windows (i use mac, so i couldn't help him) You should have told him to check this thread - it’s been up there long enough. Hope this helps/makes sense. 1 Quote Link to comment Share on other sites More sharing options...
boynigel Posted November 15, 2022 Author Share Posted November 15, 2022 On 11/14/2022 at 5:58 PM, datacommando said: You should have told him to check this thread - it’s been up there long enough. I would have except that the very first comment by phil_m makes it out to be mac-specific, and my friend is on a PC. I will now tell him to do it anyway. can't hurt. ty 1 Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted November 15, 2022 Share Posted November 15, 2022 Same thing under Windows, really. HX Edit must be up to date to display the new goodies. 1 Quote Link to comment Share on other sites More sharing options...
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