Help! Soundman killed my HX Stomp XL

[tastyguitar]

Hey guys, 

 

I showed up to my gig tonight, set up and noticed the volume knob on the back of the unit was missing, weird. Turned it on and quickly discovered the top 3 footswitches(bank up, and C, D) are not working. Turns out the sound tech on the ship gig I am currently on accidentally knocked my Helix off a piano it was resting on, so it took a pretty hard fall. aaarrrrggghh!! 

 

I have 3 nights left on this gig and need all the switches to work for my patch setup.

 

Any ideas? I tried to do a factory reset to see if it could help but that requires the C and D switches to work so no go there.

I was able to move some things around to get me through the night but its a pain.

 

Any ideas on a fix or workarounds would be very helpful as I only use this unit on travel gigs and dont know it that well.

 

Thank you!

[SaschaFranck]

Got an external footswitch around somewhere? You could assign it to control at least some most basic switching (like rhythm/lead).

[HonestOpinion]

On 11/21/2022 at 4:03 AM, tastyguitar said:

Hey guys, 

 

I showed up to my gig tonight, set up and noticed the volume knob on the back of the unit was missing, weird. Turned it on and quickly discovered the top 3 footswitches(bank up, and C, D) are not working. Turns out the sound tech on the ship gig I am currently on accidentally knocked my Helix off a piano it was resting on, so it took a pretty hard fall. aaarrrrggghh!! 

 

I have 3 nights left on this gig and need all the switches to work for my patch setup.

 

Any ideas? I tried to do a factory reset to see if it could help but that requires the C and D switches to work so no go there.

I was able to move some things around to get me through the night but its a pain.

 

Any ideas on a fix or workarounds would be very helpful as I only use this unit on travel gigs and dont know it that well.

 

Thank you!

 

Don't own the XL so this is coming from a Helix-centric perspective.

 

• Create a backup and try a global reset. Maybe that will restore switch operation.
• Edit a few critical presets to use the footswitches that are working. Reorder your presets for your set so everything can be reached using bank down. If you do this than also keep a laptop available per the next bullet point in the event that you accidentally jump a preset.
• Keep a laptop available and connected at the gig with the editor up and running for things like bank switching or stomp activation.
• If you are feeling particularly intrepid you might try opening the case and seeing if maybe a ribbon cable (if the XL has 'em) got knocked loose or something equally obvious.
• Ask your sound tech to go buy you a new Stomp XL and restore a backup from your damaged unit to the new one ;-)

 

 

[theElevators]

Use the volume knob on your guitar to clean up the sound.  Add main effects to the remaining buttons that you can run in pedal board mode.  To me, I can "limp" through my very complicated set with the following, just as an example

 

1) EQ for the solo sound

2) wah-wah

3) vibrato (the least crucial)

 

 

The sound guy who lollipopped up your gear can add all the delays! 

 

 

 

 

If I absolutely have no way to control the sound on my processor, I will get some sounds if I ride the volume knob....  I used to play with distortion always on for a long time. 

 

I think with the functioning buttons that do work, you can compromise... what is the most important sound/sounds that you cannot live without.... and do that.