pledge Posted February 13, 2023 Share Posted February 13, 2023 Hi, i'm using Logic Pro and Helix Native, suddenly when i open the plug-in i got this error "Failed to load preset - Could not decrypt the asset. [code -1116]" Quote Link to comment Share on other sites More sharing options...
datacommando Posted February 15, 2023 Share Posted February 15, 2023 On 2/13/2023 at 1:20 PM, pledge said: Hi, i'm using Logic Pro and Helix Native, suddenly when i open the plug-in i got this error "Failed to load preset - Could not decrypt the asset. [code -1116]" Hi, A little search would have revealed this:- Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
lfourcade Posted July 26, 2023 Share Posted July 26, 2023 @line6 This is not acceptable now. I have been a loyal customer for more than 20 years now. Every time I want to make music, I am blocked by this. Instead of composing, I am struggling with this problem. I can't use my presets, even factory ones, I can't save my presets, and I have to restore to factory default again ? Losing all my presets ? This is NON SENSE. I am fed up ! FIX THIS !! Quote Link to comment Share on other sites More sharing options...
jiml6 Posted July 26, 2023 Share Posted July 26, 2023 On 7/25/2023 at 9:49 PM, lfourcade said: @line6 This is not acceptable now. I have been a loyal customer for more than 20 years now. Every time I want to make music, I am blocked by this. Instead of composing, I am struggling with this problem. I can't use my presets, even factory ones, I can't save my presets, and I have to restore to factory default again ? Losing all my presets ? This is NON SENSE. I am fed up ! FIX THIS !! This thread seems to have a solution Quote Link to comment Share on other sites More sharing options...
datacommando Posted July 26, 2023 Share Posted July 26, 2023 On 7/26/2023 at 5:49 AM, lfourcade said: @line6 This is not acceptable now. I have been a loyal customer for more than 20 years now. Every time I want to make music, I am blocked by this. Instead of composing, I am struggling with this problem. I can't use my presets, even factory ones, I can't save my presets, and I have to restore to factory default again ? Losing all my presets ? This is NON SENSE. I am fed up ! FIX THIS !! Hi, You don’t mention what computer and OS you are having this issue with? You could check this tread for a possible solution. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
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