panosy Posted September 10, 2023 Share Posted September 10, 2023 Really wondering if Line6 have completely stopped supporting the DL4 mkII.. Just pointing to a very long thread reporting a ton of issues and no firmware update or at least feedback since a year.. A lot of disappointed owners and a real pity for a great pedal.. https://www.thegearpage.net/board/index.php?threads/line-6-dl4-mkii.2340456/page-91 Is there anybody out there? Quote Link to comment Share on other sites More sharing options...
bxsix Posted February 2, 2024 Share Posted February 2, 2024 Totally agree and having the same concerns about whether the DL4 MKII has been effectively "abandoned". It's now Feb 2024 and still no firmware updates since July of 2022, version 1.0.1; despite lengthy threads like the one you included expressing frustration, exasperation and disappointment. Regardless of the seeming "potential" of the DL4 MKII, it still definitely has issues and buggy behavior. I'm actually on a "repaired" unit now (original unit bought 3/2022) that I received 8/2023 after a couple months of tech support troubleshooting from Line 6, including sending the original unit to them for repair - in the end they concluded they needed to replace the main board; none of their troubleshooting solved the very frequent, insanely-loud loop-glitch-static bug on my original unit. Sadly, as of recently that loud, horrible, static that randomly happens in looper mode, and effectively freezes the pedal until power-cycled, has reappeared. Obviously this kind of unexpected (and unacceptable) behavior makes the unit unusable in a live/show setting. Perhaps a new firmware update could actually solve the issue? But then, perhaps we'll never know... Quote Link to comment Share on other sites More sharing options...
km6064 Posted February 28, 2024 Share Posted February 28, 2024 Emailed line 6 recently asking if they were still supporting the DL4 Mkii because of the many bug reports and radio silence. Got a short one back saying '...of course. Its a current and supported product' And then unironically pointed me towards their only 2 year old firmware update to download…. Quote Link to comment Share on other sites More sharing options...
Rekosz Posted April 4, 2024 Share Posted April 4, 2024 I'm wondering if I should replace my DL4 mk2 with something else... seriously, no support from Line6, my unit is very noisy, loop quality is lollipop, lots of bugs also... ale there any alternatives for looper+delay package like this? that has separate footswitches for 1/2 speed and reverse etc. ? Quote Link to comment Share on other sites More sharing options...
jimijapzen Posted June 26, 2024 Share Posted June 26, 2024 Here I’ve got a 1 year old DL4 with one of the presets glitching and jumping to some unknown delay setting making it totally unusable in a pro playing situation… A $300 piece of crap, money basically thrown out the damn window. I will NEVER buy another Line 6 product and definitely refer folks elsewhere…. Quote Link to comment Share on other sites More sharing options...
kontrol3 Posted October 31, 2024 Share Posted October 31, 2024 I’ve gotten lots of support through emailing through the support system line 6, but never has my problems been solved. I have a particular problem with expression pedals, and what not but I don’t even need to try to solve that because the pedal is so noisy it’s unusable. I thought after the 1.0.1 update it was quieter, but it wasn’t. I’m referring to simply plugging the pedal into my fender deluxe reverb amp with no instrument plugged into it and turning the amp on unplugged the pedal it’s quiet as a dream plugged the pedal in and it’s unusable the noise makes it unusable. Can I get a confirmation? I told line 6 I was gonna go buy a new one just to see if it had the same problem. And then send it back if it does. I also asked him if I could send the one I have to them for repair. They told me where to send it. but because when I first got it, it was so noisy. I just kinda didn’t address it very much so I’m out of warranty and just over the last six months. I’ve tried to get it going again and it’s just too noisy. I got it going great, but it’s way too noisy in any mode without any instrument plugged in as I said above and that’s with the microphone level turned all the way down if you turn the microphone level up to eight or nine or almost all the way up it gets more noisy, but it’s already useless with that on zero. This is terrible. I have an old one that’s heavily modified and the only damn thing I need it is more time on the looper. I have lots of loopers so I’m not interested in what else I can use for a looper. I have a very particular use structure. That the previous dl4 works perfectly for. Quote Link to comment Share on other sites More sharing options...
kontrol3 Posted November 2, 2024 Share Posted November 2, 2024 Just updated DL4 mkii with Oct. , 2024 1.10 update. Hoping the noise would be gone. NOPE. Just plug the pedal into amp, no instrument or anything else plugged to pedal. Same noise as when bought and could never use it 1.5 years. There ought to be class action lawsuit to get our money back. Hey Line 6, want to refund this purchase? This is a terrible situation. noise demo video, Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 2, 2024 Share Posted November 2, 2024 On 10/31/2024 at 5:08 PM, kontrol3 said: … I also asked him if I could send the one I have to them for repair. They told me where to send it. but because when I first got it, it was so noisy. I just kinda didn’t address it very much so I’m out of warranty and just over the last six months…. Perhaps that offer will still be available, despite your neglect during the warranty period. I suggest you open another support ticket and plead your case. (btw… I doubt that a customer’s neglect of an offer to repair under warranty would be the basis of a successful lawsuit.) Quote Link to comment Share on other sites More sharing options...
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