POD HD500X power supply issue

[johnleong]

Hi everyone! Just purchased a POD HD500X and am currently having issues with the power. The device only turns on when the power cable is physically being held up. Otherwise it does not receive any power. Is this a cable issue or a power supply issue? Has anyone experienced this before with similar products and how should I about resolving this?

[pianoguyy]

I am going to assume you bought it used. 

If not, return it. 

 

Either way, you need to find someone (perhaps a local musician or a store) that has one of these units to try out a matching power supply and unit. 

It could be the port or the wire. 

From what you described, I doubt it would be something else.

 

See if the wire does it on another unit. See if the unit does it with another wire. 

 

 

It is really commonsense kind of stuff.

[hurghanico]

On 11/14/2023 at 2:38 AM, johnleong said:

The device only turns on when the power cable is physically being held up. Otherwise it does not receive any power. Is this a cable issue or a power supply issue?

 

IMO most likely the copper core inside the wire is broken, I assume in the area where the wire is usually most bent, i.e. near the plug that goes into the POD.
If the power supply LED always stays on, it means that it works fine, but its wire conducts current only occasionally when the two broken ends make contact with each other.

If the problem is the wire I suggest having it replaced, or shortening it a little on the plug side and reattaching the plug from there.
But unless you are capable of doing the job yourself you will probably spend less buying an alternative and compatible power supply like the following which has the same specs as the original DC-3G:

 

 

UpBright 9V AC/DC Adapter

 

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