narkaor Posted June 26 Share Posted June 26 Hello all, I have an issue with my Helix Floor. After about 2 hours of playing, the main screen goes black and the strips above the footswitch flash like a strobe. Last time it happened I filmed it : https://drive.google.com/file/d/1XnhfJIh7n1l6u94S_wdPXQEdMW8oZ2s3/view?usp=drive_link It looks like a power issue. Anybody ever seen that ? Thanks Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted June 26 Share Posted June 26 On 6/26/2024 at 4:30 AM, narkaor said: Hello all, I have an issue with my Helix Floor. After about 2 hours of playing, the main screen goes black and the strips above the footswitch flash like a strobe. Last time it happened I filmed it : https://drive.google.com/file/d/1XnhfJIh7n1l6u94S_wdPXQEdMW8oZ2s3/view?usp=drive_link It looks like a power issue. Anybody ever seen that ? Thanks I believe the technical term for that is "busted" ;). Whatever is causing it, it's not likely to be something you'll be able to deal with yourself. You can always try a factory reset... it won't hurt, but my guess is that it probably won't help either. It's time for a service ticket. 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 26 Share Posted June 26 On 6/26/2024 at 9:30 AM, narkaor said: Anybody ever seen that ? Only on your short video clip. Therefore, whatever that is, it's rare. Unless a Factory Reset can blow the bugs out - it looks like you need a technician to fix that. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
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