Jae1978 Posted October 10 Share Posted October 10 Anybody know what this error is? I am connected to the internet so... Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 11 Share Posted October 11 Do you have the L6 License Manager on your computer? Variax 700 Electric? Connecting direct with a Variax interface or thru a VDI on a floor effect? 1 Quote Link to comment Share on other sites More sharing options...
Jae1978 Posted October 12 Author Share Posted October 12 psarkissian: I do have a L6 License Manager folder. It's not letting me login. Also, I am connecting direct into my laptop with the Variax interface. It is the Variax 700 Electric. Quote Link to comment Share on other sites More sharing options...
spanishmartin Posted October 13 Share Posted October 13 Got the same problem. Can't get Monkey to connect to line 6 and can't log in. Tried 2 windows 10 PCs. Monkey doesn't see my 500 or the USB interface. Says in the download section that both are supported by 10 and 11. With central the USB interface is recognised and I can log in. 1 Quote Link to comment Share on other sites More sharing options...
Younger Posted October 18 Share Posted October 18 Bonjour, j'ai le même problème. j'ai mis à jour la version licence manager en 1.16 et maintenant "licence manager" fonctionne de nouveau correctement. par contre j'ai le même problème avec Monkey. Hello, I have the same problem. I updated the license manager version to 1.16 and now "license manager" works correctly again. on the other hand I have the same problem with Monkey. 1 Quote Link to comment Share on other sites More sharing options...
spanishmartin Posted October 19 Share Posted October 19 (edited) Fair enough, but at least remove it from the downloads where it says it works with windows 10 and 11. Edited October 19 by spanishmartin Added image. 1 Quote Link to comment Share on other sites More sharing options...
jay_hate Posted October 20 Share Posted October 20 I've been going back and forth with support for 2 weeks about this and they haven't done anything at all. I need a USB Firmware update to make Workbench work with an X3 Live and have been completely unable to make it work because of this crap. I've tried multiple computers and networks and it's the same. The stupid software just won't connect to their server and they need to fix it or get us another way to update this gear. Quote Link to comment Share on other sites More sharing options...
Nick_S Posted October 22 Share Posted October 22 Monkey on my Windows 10 laptop has stopped connecting to the Line 6 servers, and both Monkey and Line 6 License Manager give me a connection error. Line 6 Centre identifies my Line 6 USB interface fine and says the firmware is up to date. It does not identify the Pod XT. @psarkissian, any ideas? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 22 Share Posted October 22 Something I've been doing recently,... Download page, then download it to your computer, save it to a folder. Once that's is done, connect the guitar or bass and open Monkey. Select portion you want to update, "update from file" will appear, click on it, go into the folder with the downloaded Line 6 file and open it in Monkey from there. Follow the prompts and update or "reinstall". 1 1 Quote Link to comment Share on other sites More sharing options...
Jae1978 Posted October 28 Author Share Posted October 28 I finally talked to somebody at Line 6 about this and they said you no longer need Monkey to use Workbench HD. Quote Link to comment Share on other sites More sharing options...
spanishmartin Posted October 28 Share Posted October 28 Why are you mentioning workbench HD? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 28 Share Posted October 28 Never needed Monkey to 'use' Workbench (or Workbench HD), as they are two different applications. Monkey is for doing Firmware updates. Workbench is for doing custom patches and tuning to 300, 500 and 700 series Variax. Workbench HD application for custom patches and tuning for JTV, Standard and Shuriken. 1 Quote Link to comment Share on other sites More sharing options...
Jae1978 Posted October 28 Author Share Posted October 28 psarkissian: So I can just delete Monkey from my computer , correct? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 28 Share Posted October 28 No. Still need it to for dealing with Firmware, but locally on your desktop and not use the Line 6 server to do it. 1 Quote Link to comment Share on other sites More sharing options...
Jae1978 Posted October 28 Author Share Posted October 28 Thanks. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 28 Share Posted October 28 :) Quote Link to comment Share on other sites More sharing options...
Jae1978 Posted October 28 Author Share Posted October 28 Sorry, not done yet. Is it a problem if I cannot sign in when I open Monkey? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted October 28 Share Posted October 28 No, because you won't be using the server, so login is useless. Monkey would simply be the conduit. Go to Downloads page on the Line 6 site, get Firmware, save to your computer. Open Monkey,... select what you want to install or update. Lower right in the window it will say "update from file", click on it, then open the file from your computer (not the Line 6 server) for what you downloaded earlier. It has to be the file for what you selected. If you selected Flash, then DON'T try to load USB driver, that won't work. It would have to be the corresponding file for the update selection. Quote Link to comment Share on other sites More sharing options...
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