I don't even know how to explain my issue in the title HD500X w/ Variax

[djspleen]

Does anyone still frequent these forums?  Well I hope so...This issue is so strange I'm hoping someone out there can help me out.

 

I recently acquired a JTV-59, and I've had an HD500X for years.  I'm starting to setup some new tones to utilize the capabilities of the Variax. 

 

I created a tone that sounds fine when I double click on the HD Edit software, I save it to the HD500X, and everything copies over fine.  But then when I tap the HD500X button it's assigned to (on the floor unit), it sounds different:  noticeably quieter is the main issue, less gain may also perhaps be part of the problem

 

When I switch between the two with the HD Edit software connected, I don't see any setting changing on any of the pages, but it's clearly doing something different between the two methods of arriving to that same patch.

 

What the heck is going on??

 

Patch is attached.

Tele-Dec2024.5xe

[amsdenj]

I would suspect there's something different in your monitoring signal chain when going through the HD500X, perhaps global EQ or something like that. 

[silverhead]

The quieter, less gain symptom suggests a volume setting. Check the Vol Knob controller in the Variax settings for the preset. If it’s set to Don’t Force there might be something unusual going on as you switch among presets. Try setting this to a specific value and test again.

[hurghanico]

On 12/26/2024 at 7:15 AM, djspleen said:

I created a tone that sounds fine when I double click on the HD Edit software, I save it to the HD500X, and everything copies over fine.  But then when I tap the HD500X button it's assigned to (on the floor unit), it sounds different:  noticeably quieter is the main issue, less gain may also perhaps be part of the problem

 

When I switch between the two with the HD Edit software connected, I don't see any setting changing on any of the pages, but it's clearly doing something different between the two methods of arriving to that same patch.

 

When I use the hd editor I consider and use it as the main control center of the device and eventually I use the physical footswitches only to turn the effects on and off, never to select a patch. (Maybe this is why I have never had the problem you described).

I use the footswitches to select patches only when the editor is off and in any case after the edited patches have been synced correctly.

Another thing to consider is that as long as the POD is connected to a computer (with the editor active or not, doesn't matter) its global output volume is always dependent on the setting of the "hardware monitoring level" parameter (normally it should be set to maximum) in the Line6 audio driver control panel. Which thing obviously does not happen when the device is disconnected from the computer and independent.

Another thing to check: is the installed editor version the right one?
Each new firmware that has been released has always corresponded to a specific new editor version. If the correspondence is missing, anomalous behaviors can occur.

 

Also be careful with patches maybe created with a different firmware and then imported into the editor and device.

 

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[djspleen]

Thanks all for the replies.  Some things for me to check out, so hopefully one of them works for me.  Much appreciated!!