Shane1713 Posted January 5 Share Posted January 5 Bought a used Stomp XL, factory resert, updated firmware to 3.8...no sound...from headphones or monitors. Inputs are working as I checked via tuner. Running into KALI LP6 monitors, through headphones or FRFR. Any direction appreciated as I'm new to the Helix family. Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 5 Share Posted January 5 First thought is to check the setting for the Output block in the preset. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted January 5 Share Posted January 5 My Stomp starts up with no sound every now and then. I repower it and it works. The Output block (right circle in Edit View) is green when there is some output signal and you should hear it on the Main Outs if the VOLUME knob is up. The same signal is on the headphones out, too, unless Global Settings -> Ins/Outs ->Phones Monitor is set to Send. Quote Link to comment Share on other sites More sharing options...
Shane1713 Posted January 5 Author Share Posted January 5 thank you both. What should the ouput blocks be set to for headphones or frfr? Quote Link to comment Share on other sites More sharing options...
Schmalle Posted January 5 Share Posted January 5 On 1/5/2025 at 11:24 PM, Shane1713 said: thank you both. What should the ouput blocks be set to for headphones or frfr? Pan = Center and Level = 0 dB are the defaults. They work well and I usually don't change them. Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted January 8 Share Posted January 8 Did you as well do a factory reset *after* the FW update? That's highly recommended and there's been some reports about units not working as supposed without doing that reset. Quote Link to comment Share on other sites More sharing options...
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