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Volume pedal 'Global' weirdness


mtnman82
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I have EXP1 set up as a volume pedal after amp & cab blocks.  I have EXP1 set to 'Global' in global settings - I want volume to remain where the pedal is set when I switch channels.

 

I recently built a new bank of patches by copying from existing patches in the same setlist folder and then making adjustments to the amp model.  After making adjustments and saving the one preset I adjusted, I found that when I switched channels the volume would change  - i.e. not remain where the pedal was set.  WEIRDNSS: the volume would stay where the pedal was set on some presets, but then change volume when I switched to others.  FURTHER WEIRDNESS: if I hit the same channel switch twice, *sometimes, not consistently* the volume would first be not where the pedal was set (say 100%) then hit the same channel switch again and the volume would change to where the pedal was set.

 

Is there a setting in a menu somewhere I'm missing that might be causing this?  Or something else I'm missing or might try to 'reset' Helix if it's in a weird state?

 

PS - First time using the Helix for a gig this weekend (been using tube amp up until now), hope to get this sorted out before ...

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On 4/2/2025 at 6:07 PM, mtnman82 said:

Or something else I'm missing or might try to 'reset' Helix if it's in a weird state?


Hi,

 

As you are aware the Manual states:- If you want a Volume Pedal or Wah to maintain its position when switching presets, set this to “Global.”

 

First rule of Helix - when weird and/or unexpected stuff happens - perform a factory reset.

 

Hope this helps/makes sense.

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Should add I am running a Helix Rack with the Helix Control and Line 6/Mission expression pedal.  Don't think t makes a difference but just in case...

 

datacommando - yep, exp1 set to Global.  Thank you for the reply, will try resetting.

 

theElevators - yes EXP1 is selected in all presets (I run in preset/stomp mode on the footswitches).  Am not using EXP2/3.

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Are you running a recent firmware version? 

 

First do back up your helix, reset to factory, restore from backup. 

 

Try re-saving every preset.  Add a block, save.  Remove a block, save. 

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