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Unable to get audio out of Factory Presets


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I'm an old school Helix user since Oct of 2014.  I have had the Stadium for a little over a week.  I had been playing the factory presets. (Bravo guys!!  This thing is SOOOO much better then the Helix).  A few days ago, I added some of my presets from my helix onto the rig.   I can play through them fine without any issues.  Now when I try to play the factory presets, I am unable to get any signal out of the unit via a 1/4 input.   I can play the pre-recorded audition clips w/o a problem.  There is nothing wrong with the input or output settings (shouldn't matter, on output as I can hear the clips).   

 

Any ideas to trouble shoot?   I'm stumped.  

 

Thanks

 

Ryan 

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"I am unable to get any signal out of the unit via a 1/4 input"

 

This happened to me yesterday, and I ended up rebooting, which solved the issue.  Makes me a little apprehensive for live situations, though. 

 

 

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  • 3 weeks later...

this last update borked it pretty good.. they need to put out a PATCH ASAP.  If you reboot... it fixes it.. but then if you try to switch patches.. the thing gets hosed up like a mute is hung on it or something and you arent getting any signal out of any output. I played this thing for 2 weeks.. now i think i might have to go back to the helix until they get this sorted. I regret updating it in a BIGLY way right now. how do i file a bug ticket?

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On 12/18/2025 at 10:56 PM, blueraiderv2 said:

this last update borked it pretty good.. they need to put out a PATCH ASAP.  If you reboot... it fixes it.. but then if you try to switch patches.. the thing gets hosed up like a mute is hung on it or something and you arent getting any signal out of any output. I played this thing for 2 weeks.. now i think i might have to go back to the helix until they get this sorted. I regret updating it in a BIGLY way right now. how do i file a bug ticket?

 

Scroll down about 2/3rds on the line6.com main page and look for the following on the lower left.  Click on LEARN MORE.

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