Showcase Audio Works Fine Then Disappears

[jpdennis]

All,

 

Here is what I just posted within my ticket on this issue.  I did not proceed with a reset to factory default. 

 

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I was able to remove it in the application and it removed it from the device. I did wait about 10 minutes doing other things before checking the device for the song file to be deleted. But that worked, at least it appears to work.

 

This time I created a setlist then imported the stem files into the setlist. After that I added flags for snapshot changes using two separate presets. After a day I changed out the flags to use only one of the presets. I have been creating presets, powering it off and on, and I even took it to church this past Sunday. I did not use Showcase but I did have it unplugged since Sunday. I turned it on today, selected the preset first, and then started the backing tracks. Everything is working as expected and I have sound.

 

Next, as a test, I booted into the maintenance mode and preformed a backup.  I then booted back into preset/play mode and Showcase is still working as expected.

 

So, not sure what I did right or wrong. But those are my methodology and findings so far.

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Either this is bug or the instructions may not be clear or complete yet.  I have not closed my ticket and am still requesting they determine the issue so we DO NOT have to keep resetting to factory default.

 

jpd