Helix LT Output high occasionally when turned on.

[SteveMc1958]

Good afternoon. 

 

I have a Helix LT, I have quite basic presets (amp, distortion, reverb, etc.) around 10 of them. 

 

The LT is connected to Line 6 Powercab 112 Plus via an L6 link cable.

 

I spend a lot of time setting up the levels so that every preset will just put the LED on the Powercab into yellow (recommended)

 

It works fine, changing between preset cause no issues at all.

 

Occasionally when I turn everything on, the output of the LT is very high and causes the input LED on the Powercab to go red, the whole system is much louder than the previous time it was used. It's as if something within the preset has been bumped up. This is the same for all the presets that were OK before.

 

If I reboot the LT everything goes back to normal, I don't reboot the Powercab.

 

I haven't investigated it yet, as although I have had the problem before I always thought it may be something I could be doing (althoughI can't see how).

 

So my question are

 

Is this a bug that's known about?

What is the best way for me to look at where the issue could be so I can report it and gain a solution?

 

If you need anymore info please let me know?

 

Basically, sometimes the output for the LT is too high on all my presets until I reboot the Helix LT.

 

[rd2rk]

When weirdness happens on digital gear, perform a factory reset. Don't forget to back up your presets first!

[theElevators]

Check if you have the volume pedal in your signal chain.  Also sometimes presets become corrupted.  I had one preset that just became louder than the rest for no reason.  I wound up re-doing it from scratch and it was behaving correctly.  I could not figure out what was wrong, even when I removed one block at a time it was still louder than the rest.