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No output from Showcase on XLRs


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Ran into an issue with Showcase. Im using Showcase to run tracks for my drummer and I to practice to when other band members can't attend practice. I used it last friday without a hitch. Routing is 1/4 inch out to Amp, XLRs out in stereo to our mixer then to PA. Worked great. Last night same routing, no sound from the PA. Mics running into the PA worked fine. Checked the mixer for XLR and nothing is muted as far as I can tell. Eventually ran headphone out to the PA and that worked fine. Just wondering if there's something Im missing here.

 

Thanks for any help

 

Scott

 

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On 6/16/2026 at 6:17 AM, scottbuonanno said:

….. Checked the mixer for XLR …

 

Sounds like there are 2 mixers involved: the virtual Matrix Mixer in the Stadium device and an external physical mixer. Have you checked all settings on both, particularly the expanded Song view in the Matrix Mixer?

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On 6/16/2026 at 7:39 AM, silverhead said:

Sounds like there are 2 mixers involved: the virtual Matrix Mixer in the Stadium device and an external physical mixer. Have you checked all settings on both, particularly the expanded Song view in the Matrix Mixer?

Checked settings on both. Mics on PA were working fine. When I ran headphone out to the PA (same jack I tried 1/4 " out to and same channel I tried XLR out to) that worked But neither 1/4" or XLR did

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Try connecting the XLR cables directly to the PA system. This will tell you if the problem is with the external mixer. Also try changing the cables between the mixer and the PA system; one of them might be faulty. Good luck!

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On 6/18/2026 at 12:58 PM, scottbuonanno said:

Checked settings on both. Mics on PA were working fine. When I ran headphone out to the PA (same jack I tried 1/4 " out to and same channel I tried XLR out to) that worked But neither 1/4" or XLR did

 

@scottbuonanno

 

I had a similar issue and discovered my matrix settings, for whatever reason, had changed for the XLR & 1/4" out while the headphone level was still set properly.  I was able to get the sound back but to this day it is still a mystery.  Of course that happened on an earlier version of the firmware.  The latest hasn't given me any grief yet.  Good luck.  

 

jpd

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