geetar42 Posted September 3 Share Posted September 3 Good day Stadium XL Friends --- I know this has been mentioned numerous times, at least back shortly after launch, but could some attention be given to try to 1) try to fix whatever keeps dropping my WiFi from Stadium XL to Edit, or 2) make it possible that we can have continuous USB connection so we don't drop connections. It always happens when you're really trying to get some stuff loaded for a gig, or some other project that works easier for many of us when we are connected to Edit and not wanting to manually do several items. For example, I'm on a 1 Gig line that usually will report speeds around 700-800mbps, thus you would think there's plenty of headroom to handle Helix Stadium communications. Today I have rebooted computer, rebooted the Modem and Router 2x, turned off and back on the Stadium XL unit 6-7 times, restarted the Stadium Edit 6-7 times. It would make my day if I could simply keep my Stadium XL linked to Edit throughout most of the day, like most of my other wireless devices stay connected. Please don't take this as griping or whining. I'm 64 years old and have worked with computers on the job, etc just like many of you for years. I just wish this could be resolved. The Stadium XL is a great product, that's why I've chosen Line 6 every single time since the POD 2.0 Bean, POD X3 Live, XT, HD500 series, original Helix in 2015 and now the Stadium XL! (Oh, I forgot I owned a Spider Amp years ago and the Vetta II Amp about 20 yrs ago! Now that amp was a beast!) Thanks for listening and I hope others see this issue as well, and that I'm not the only one! Kind regards, Geetar42 2 Quote Link to comment Share on other sites More sharing options...
ZenBalancer Posted September 4 Share Posted September 4 I hope I read you correctly. There are a few workarounds used by users: An Ethernet adapter to USB A connection not USB C: https://line6.com/support/topic/71701-v-13-still-no-fix-for-the-wifi-issues/?do=findComment&comment=522253 A different WiFi access point/router: https://line6.com/support/topic/71701-v-13-still-no-fix-for-the-wifi-issues/?do=findComment&comment=522314 And here is the Line 6 knowledge base on the issue: https://kb.line6.com/helix-stadium-software-wifi-drop-outs-intermittent-connection Good luck! Quote Link to comment Share on other sites More sharing options...
JJMJ Posted September 5 Share Posted September 5 I too was plagued by this issue, which made no sense because the Stadium is exactly six feet away from my router, until... I replaced my Carvin WG5 wireless receiver & transmitter with a ten-foot TR instrument cable. If there has been a drop-out since, then it is rare. A Dish Network Joey, a Brother printer, and my PC are all within that 6-foot perimeter, and the only problem I still have is I have to manually tell the app to connect to the Stadium rather than that happening automatically when the app boots. I would very much like to get back the freedom of movement that the Carvin devices allow. Really. They operate at 5.8 GHz. Is that the problem? Would the proximity matter in that case? Would it be worth trying to connect the receiver to the Stadium via an instrument cable by some method? We'll see. Quote Link to comment Share on other sites More sharing options...
jester700 Posted September 5 Share Posted September 5 On 9/5/2026 at 10:17 AM, JJMJ said: I would very much like to get back the freedom of movement that the Carvin devices allow. Really. They operate at 5.8 GHz. Is that the problem? Would the proximity matter in that case? Would it be worth trying to connect the receiver to the Stadium via an instrument cable by some method? We'll see. It may be the problem. Can you set your router to only use the 2.4GHz band, and if so, does the problem disappear? Quote Link to comment Share on other sites More sharing options...
JJMJ Posted September 11 Share Posted September 11 I abandoned a redundant 5GHz router but made no progress on the wireless cable matter. The Stadium app has been unusable today. It will not keep connection even if I manage to coax it over the Detecting Device line which is very rare. I might be able to switch my router to 2.4GHz but everything else is on 5GHz, and I think most will be happier to stay there. If Stadium needs 5GHz by design to update panel changes to the app (anything else?), then how can the design not mitigate interference with shielding, digital filtering, or the like? Is there a way to know how many users have already conversed with Support trying to resolve this? Quote Link to comment Share on other sites More sharing options...
enderlyn Posted Saturday at 02:16 AM Share Posted Saturday at 02:16 AM I sat down with what little free time I have to try to build a patch for a project and the Stadium app just will not stay connected. I get the disconnected message immediately. Reboots, logout/re-login, nothing seems to be working. It worked fine for a few hours the other day and then went back to doing its spontaneous disconnecting thing. And of course there is zero actionable information in the message. If there were, then maybe I would have a fighting chance here. But with all of the connected gear I have around that works just fine, I tend to think this is a Line6 issue. Combined with being constantly logged out of the Stadium XL and having to re-login, the Helix Stadium has left a bad taste in my mouth. Staying securely logged in for long periods has been a solved problem in the software world for a long time now. There is no excuse for this. Even less so that it's gone on for this long. I also question the need to be logged in on the unit at all to download updates or connect to the Stadium app. I loved the original Helix, but I find myself opting to play a real amp and pedals over the Stadium the vast majority of the time because it seems like every other time I turn it on, I run into yet another bug. It's taken all of the joy out of it to be honest. I hope Line6 starts taking this seriously and actually fixes these problems. Quote Link to comment Share on other sites More sharing options...
jmbachtarzi Posted Monday at 03:27 PM Share Posted Monday at 03:27 PM Hi, Would be good if the Stadium tech team could fix this: no automatic log-in, wifi connection dropped randomly from few minutes after connection or several hours after working seamlessly ... but as said above the disconnection always lands a a bad time (file transfer ...), kind of Murphy's law. I can and have to live with this and I separate this from how great is this unit for sound creation, stage backing track management .... I could not do without and I not regret my investment..... But fixing this bug would greatly help the preparation work.... It may be more complex that it appears but anyway ... Quote Link to comment Share on other sites More sharing options...
jpdennis Posted 17 hours ago Share Posted 17 hours ago On 9/5/2026 at 7:17 AM, JJMJ said: ... the only problem I still have is I have to manually tell the app to connect to the Stadium rather than that happening automatically when the app boots. Are you set to manually connect the Stadium to the app once you log in to the app or are you actually set to automatically connect and it isn't working which forces you to manually connect? Dennis Quote Link to comment Share on other sites More sharing options...
jpdennis Posted 17 hours ago Share Posted 17 hours ago On 9/14/2026 at 8:27 AM, jmbachtarzi said: ... but as said above the disconnection always lands a a bad time (file transfer ...), kind of Murphy's law. Pinney's Law - Murphy was an optimist. ;-/ Quote Link to comment Share on other sites More sharing options...
JJMJ Posted 8 hours ago Share Posted 8 hours ago On 9/17/2026 at 1:21 AM, jpdennis said: Are you set to manually connect the Stadium to the app once you log in to the app or are you actually set to automatically connect and it isn't working which forces you to manually connect? Dennis The Auto Connect toggle at the bottom of the start-up window is set to On and lit green, but I am forced to connect manually. Except... Totally unlike the experience which led to my Friday post above, I had zero problems with the connection yesterday and it was on all day! WHAAT?! It even connected automatically (which it ironically did not do this morning). It made me wonder if Line 6 had surreptitiously sent an update. The only thing that I know changed since Friday is a Windows update. If that was responsible, then I'll take it. If today is similarly successful, then I will try the Carvin wireless pair again and let you know. Quote Link to comment Share on other sites More sharing options...
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