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Firehawk 1500 FAQ


Full List and Descriptions of FIREHAWK 1500 Amps, Cabs, and Effects

 

FIREHAWK 1500 Specs
· 29 HD Amp Models
· 25 HD Effects Models
· 78 POD Farm Amp Models
· 95 POD Farm Effects Models
· 8 simultaneous effects
· 128 Onboard Presets
· 5 FX on/off, channel and bank footswitches with colored LED rings
· 1/4" 1M-Ohm guitar input, VDI (Variax), Expression Pedal
· Onboard tone controls, plus Volume, Wah, and FX Knob
· USB connection to use Firehawk 1500 as an audio interface with your recording programs
· Balanced XLR Main Outs, 1/4" stereo full-range balanced outputs, 1/4" Amp Out, 1/4" TRS Headphone Output
· 1/4" Send, with Stereo 1/4" Returns, switchable. 1/4" XLR combo monitor ins
· Bluetooth Audio Streaming and Control for playing along with your music library (compatible with iOS, Android, Mac and PC)
· Detailed editing via Bluetooth® Remote app for Android and iOS
· Tone Searching
· Tap tempo/tuner
· Power Switch
· Weight: 63 lbs
· Dimensions: H: 20" W: 26" D: 11.5"

 

FIREHAWK 1500 Remote app Specs
· Remotely control amp parameters to dial in your sound
· Search a cloud-based library of thousands of tones
· Create, save and recall unlimited presets in the cloud
· Share tones via Twitter and Facebook
· Automatic tone matching instantly provides the perfect tones for jamming with songs in your music library
· Compatible with iOS 8.0+. Made for iPhone® 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad® (3rd and 4th generation), iPad 2, iPad mini and iPod touch® (5th generation)
· Compatible Android devices running OS v4.2 or better: Samsung® Galaxy S®5, Samsung Galaxy S4, Samsung Galaxy S III, Samsung Galaxy Note® Pro, Samsung Galaxy Note II, HTC® One M8, HTC One M7, Motorola® Moto® X, Google® Nexus® 7, Amazon Kindle Fire HDX, ASUS® MeMo Pad 8, ASUS Fonepad, ASUS PadFone, LG® G2, LG Optimus, LG F7, LG Nexus 4. Generally speaking, although not qualified, any Android phone, tablet or phablet will work, provided it is able to run the required Android OS version.

 

Q: What type of devices can FIREHAWK 1500 stream Bluetooth audio from?
A: Firehawk 1500 can stream Bluetooth audio from any Android™ device, iOS device, and Mac® or PC equipped with Bluetooth.

 

Q: How do I pair my Bluetooth device with FIREHAWK 1500?
A: To pair the Firehawk 1500 with your Bluetooth device:
· Enable Bluetooth on the device you would like to stream audio from.
· Put the FIREHAWK 1500 into ‘Pairing Mode’ by pressing and holding the Bluetooth button located to the left of the FIREHAWK 1500 logo- it will begin to flash to indicate it is in ‘Pairing Mode’.
· Within the Bluetooth options of your device an entry for ‘FIREHAWK 1500’ will appear.
· Select the ‘FIREHAWK 1500’ entry and pair with it - the Bluetooth LED will stop flashing and become solidly lit blue.

 

Q: How do I update the FIREHAWK 1500's firmware?
A: We always recommend that you run the latest firmware on your FIREHAWK 1500. Your FIREHAWK 1500 Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version!

 

Q: What Bluetooth version is used in FIREHAWK 1500? What Bluetooth codecs are supported?
A: We use a Bluetooth solution that supports Bluetooth 2.1. We only support the SBC codec at this time.

Q: What Apple® iOS devices is Firehawk Remote compatible with?
A: Firehawk Remote requires iOS 8.0 and is compatible with the following iOS devices:

  • iPhone 6s/6s Plus
  • iPhone 6/6 Plus
  • iPhone 5S
  • iPhone 5C
  • iPhone 5
  • iPhone 4S
  • iPhone 4
  • iPad Pro
  • iPad Air/Air2
  • iPad 4
  • iPad 3
  • iPad 2
  • iPad mini/mini 2/mini 3/mini 4
  • iPod 5
Q: How can I reset the FIREHAWK 1500 to its default settings?
A: Press and hold the Master Volume knob and the Navigation Encoder (the scroll wheel) as you power up the unit. Unfortunately, any patches not backed up to My Tones prior to the reset will be lost

 

Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK 1500?
A: For troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE.

 

Q: What should I do If I am experiencing connection issues with the FIREHAWK 1500 Remote app when I switch back and forth between apps on my iOS device?
A: An important thing to note about the FIREHAWK Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK Remote app and the FIREHAWK will need to be re-established, even if your iOS device is reporting that the FIREHAWK is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK Remote app will automatically re-establish the connection within a few seconds.

 

Make sure to look at the main menu of the FIREHAWK Remote app and wait for it to indicate that your FIREHAWK is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK Remote app by double-tapping your iOS home key, then sliding the FIREHAWK Remote app window up and off the screen. Relaunch the FIREHAWK Remote app and it should re-sync itself with the FIREHAWK . Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK Remote app and it should re-sync itself with the hardware.

 

Q: Can the FIREHAWK Remote App stream songs that are stored in the cloud and not on my mobile device?
A: No. The FIREHAWK Remote App can only play back songs that are stored on your mobile device. Within the FIREHAWK Remote App settings, you can enable 'Hide Songs Not On Device' so that you only see songs that are stored on your mobile device when playing music from your Library.
The Android app does not have this setting, but still only plays back songs stored on the device.

 

Q: How can I search for a specific tone if I don't have the song or artist in my Library?
A: To search for a specific tone, go to your Library within FIREHAWK Remote and pick any artist, then one of their albums, and then any song. This will begin to play the song and present you with a list of tones that match the song that is playing. You can then swipe down from the top of the tone list to unveil a ‘Search Tone Cloud’ field where you can search for an artist or song name to find tones without having the song or artist in your library.

 

Q: Can I use the FIREHAWK Remote app to load or edit tone files from my other existing Line 6 products?
A: The FIREHAWK Remote app is only compatible with tone files created with the AMPLIFi family of products.

 

Q: Can I use the FIREHAWK Remote app with a Line 6 Mobile In or Sonic Port?
A: No. The FIREHAWK Remote app is only compatible with the FIREHAWK 1500.

 

Q: What is the USB input on the back panel of FIREHAWK 1500 for?
A: It's used to update the unit with a Windows computer, and to record to your DAW.

 

Q: Where can I register my FIREHAWK 1500?
A: After logging into or creating a Line 6 user account HERE, you can go HERE and enter in your serial number that is found on the back of your FIREHAWK 1500, it begins with '(21)PTM', simply fill in the remaining digits.

 

Q: Where can I provide my feedback or make a suggestion about FIREHAWK 1500?
A: We encourage you to visit our IdeaScale portal HERE and let us know about your ideas and suggestions.

 

Q: Is there a forum where I can discuss FIREHAWK 1500 with other FIREHAWK 1500 users?
A: We have a forum dedicated specifically to Firehawk 1500 available HERE.

 

Q: Where can I find information on the warranty that is included with the FIREHAWK 1500?
A: You can find all of the available information on the Firehawk 1500's warranty HERE.

 

Q: What do I if my FIREHAWK 1500 is in need of repair?
A: You can find all of the available information on how to arrange a repair HERE.




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