Hello all,
I got my Helix yesterday, and needless to say I've had nothing but issues so far. I plugged it in and plugged my headphones in, and started playing. I noticed the signal would cut in and out every few seconds or so, so I unplugged the headphones... only to notice the tip of the headphone connector was still stuck inside the unit (which I do not blame on the Helix at all!). I was able to remove it luckily.
Today, I just can't get any kind of signal into or out of the Helix. I've done numerous resets, and reinstalled the newest version of Helix firmware. Nothing. I have everything (headphones, guitar, USB to computer) plugged in exactly like I did yesterday when I got the unit and had sound, but nothing. Also yesterday, I connected the unit through USB to my Windows 10 desktop, and I was able to hear my computers sound through the headphone jack on the Helix. I can't even get that to work today. Any tips? I really wanna mess with the unit, but not in the fashion of repeated troubleshooting and the like. Thanks!
CBpunk16
