kringle

I can make it sound good to me. it just doesn't work if I switch guitars or play from patch to patch or if I share a patch. Without any level control we generate snowflakes instead of producing quality usable patches. Most analog FX pedals have a middle control that represents unity gain. Helix has no middle, no unity gain, no level control or level meter. Modeling isn't for everyone, but there is a difference between a poor modeling system and an outstanding modeling system. usability, signal quality, the right tools to ensure a good mix should be standard on something like the Helix.. but it's completely void. thus audio-chaos that only through extensive effort can something usable be produced. I don't mean to be argumentative - but I'll ask if you are suggesting that having any insights into unity gain, signal levels would seriously hinder the modeling community. Understanding audio levels across the chain is useless to all helix owners and would hurt patch quality, consistency & sharing? That good modeling is about listen and spinning lots and lots of knobs till it sounds good enough under that one single unique moment in time - probably never to be reproducible again? And if it were there, you would put tape over the level meter because it's a hindrance to good patching. I'm dosing in some humor here - but seriously - you find this would actually be a bad thing to the point you recommend people sell their helix and get out of modeling and go away?

I am completely confused why there are no level meters anywhere in the helix? none for any inputs or outputs, no where in any of the global settings, blocks, signal chains, EQs. Am I missing something? I am trying to understand if the patches I build are correctly balanced in volume as the signal flows out of my guitar through the entire signal chain and out my output? To me this is where every single patch starts and is the only way to build a usable patch - To not have such a fundamental control, is hard to accept - I have no idea how to know what's going on in my signal chain, if one pedal is blown out and clipping or running hot into another block, or if it's so low it's not driving the next block. I find as I switch guitars or from patch to patch I have extreme volume balancing issues and the patches go from sounding good to utter trash. Same for patches I download - such extremes in how they are configured that a lot of them require extensive adjustment to get the patch to a proper level that they often no longer sound like intended. I love the potential & freedom of helix, but without any form of level control it's nothing more than pure audio chaos and requires OCD level investment of tweaking... and worse - instead of being an amazing tool, it's another digital rig that just sounds really bad. Please tell me I'm missing something major? how is everyone using a helix having no idea what's going on in the signal chain?

Great, thanks @silverhead- It was a junk one so I just blanked it.

OK, it completed (there are 1024 in total) - the preset update process was about 10-15 min (if it doesn't freeze), about 1 per second it updates. it does skip some in my case, so if others hang more than a minute it's probably stuck like mine was. Good to know a simple reboot picked back up. Is there a way to know which preset would be 259 for me? I might want to blow that one away just to be safe it doesn't do something odd during a gig.

Thanks, it probably sat 30 minutes, I followed your step to reboot and it picked up at 259 and is continuing... stay tuned at 336 now!

Followed all the update steps which were clear and easy, no issues getting through all of that. I wanted to share that after the update it began the preset updates, for me it stopped at "Rebuilding Preset: 259" it's been spinning for about 20 minutes stuck on that preset. Anyone else have this? how long did it take? I'll update the thread when it completes or if it stays hung for me.

forgive my ignorance, new to Helix and the forums - but the support site downloads and the sticky thread still shows the old versions - where do I get the new 2.8 downloads?

I found the issue for me - it's 100% Logitech, not Helix... I've had this issue for a while, and I've found the culprit to be Logitech GHub software. as soon as the helix is detected, Logitech causes a BSOD. Before you turn on helix or connect it - go to task manager and kill logitech Ghub or anything logitech