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About kringle

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  1. One more tip - Other logitech services tend to stay running in the background, so if closing the main app doesn't work - pull up task manager and make sure no other logitech processare are running and kill any you find.
  2. Make sure you are not running any Logitech software, like GHUB, Setpoint or Options. Logitech causes BSOD's with Helix.
  3. Thanks.. I played for a few minutes and I think it's the later... It's failing on things I purchased from Marketplace. I figured it out by trying to small batch exports and basically anything from the Marketplace is failing... I deleted everything that had the golden pic next to it and the backup was successful... I haven't used them in the last year so probably won't miss em' and I always have an old backup in too. and yes, I believe I'm all matched, I had no issues with the 3.00 update, and I'm just bumping up to the urgent fix 3.01 also, I am logged into HX Edit and I could choose and play the marketplace items so they worked.. it only failed on the backup.
  4. It's not working for me, I'm getting an error I've never seen before. during Backup part of the firmware it says "Error occurred during the backup: "Failed to open license. (code -1130)" "Do you want to retry" I've never seen this before, I have no new IRs or patches in the last 5 updates over 2 years, and everything I do have is paid licenses. there doesn't seem to be anything on the forums about this issue either.
  5. I have Live suite 10 and Native 3.0. I had the same issues when I upgraded. uninstall/reinstall did not work for me. the fix was after uninstall, I had to go through my VST folders and manually delete helix native plugins because the uninstaller didn't remove them, and the new installer didn't over-write them.. once I did this manual plugin delete... I just installed it and everything worked.. had to activate again but that was it.
  6. it's almost always caused by Logitech. do you own a logitech product?
  7. Oh wow! this is impressive, nice work! I'll bookmark this, I have a few new patches I need to make over the weekend and this is a great reference. thanks and if I find any bugs I'll give feedback.
  8. One thing to consider in your choices - the new guitar process goes like this: Arrive at home, admire for 30 seconds, plug in, then begin playing. Play more hours than you probably should since it's a new toy... admire and then go to bed, start over in the morning. With the Helix it's - arrive home, spend next 3 weeks figuring it out, get angry at why it sounds flubby, tinny until you find a decent enough patch... study your butt off (all the time not actually playing any guitar... weeks go by and you are finally figuring out all the quirks & complexities... now spend months watching youtube videos, tweaking, learning, changing your understanding of how sound works, getting berated on forums for being a dolt by some superior helix users with 10K hours under their belt... continuing to struggle for months... spend your entire winter constantly messing with helix to emerge in the spring having lost some of your playing ability since you dedicated 2000 hours toward helix and not playing anything more than a few licks that came to mind. But now the good news is that you are pretty adept at using helix and have some good patches setup so you can finally get back to playing and enjoying guitar. I'm exaggerating a bit here, well maybe - bottom line is helix is a massive time sink.... do you WANT or NEED that right now?
  9. Thought I'd put these here. The Boss waza-air are headphones specifically designed for guitarists.. These would be the best you can get. they ain't cheap. but the are the best. https://www.boss.info/us/products/waza-air/
  10. just saw this today, thought I'd share... not a lot of specifics, but it's clear the Helix is now his primary pedalboard. https://www.guitarworld.com/features/steve-howe-you-cant-search-for-your-own-sound-youve-already-got-it-its-there
  11. Not sure I agree - that would cost development cycles and open up support needs/requests. and no one really uses chromebooks or linux for audio or production work. it's not a good use of Line6's resources to open up for those platforms. I'd rather they worked on making the product better for the 99.9% of users on PC & Mac.
  12. I have an always connected audio interface to my PC (windows) and use it as my primary audio control. I run XLR stereo out of my Helix for wet signal, and I drop in two "Sends" blocks right at the beginning of the chain for stereo dry out to 1&2. This method takes up 4 spots in total, but lets me have full access to my studio monitors with individual line control at my finger tips by turning knobs on the interface instead of software sliders. I also setup Windows audio to play through the (virtual) SPDIF OUT of the interface which pipes in my general PC audio through the interface for recording and hearing whatever I play on my PC (YouTube, MP3s, etc.) as well as it plays out through my studio monitors and I don't get any humm or buzz that often happens if you run a physical cable from the PC to the Audio interface. Basically - I have no physical audio cables connected to the PC, only 1 single USB connection through the audio interface. the Audio interface handles all audio inside itself so there's no latency (maybe 2-3ms at most, but it's a zero latency unit so it's darn close to zero). the only small thing with this setup is the audio interface must be on at all times you are using the PC, but for me it's silent so I just leave it on. If I could share one lesson I learned with buying audio interfaces - if you think you'll ever do any recording or play multiple instruments then don't short yourself on inputs, you'll always wish you had more! getting a more expansive and better quality unit is worth the added cost; and relatively speaking they cost less than guitars, amps and other gear.
  13. If you are doing via USB it won't work - chromebooks are not windows or mac based, they are their own OS by google as DunedinDragon mentioned. if you want to run an audio cable out of the headphones of the chromebook and then into one of the 1/4" inputs, probably the only way I can think of.
  14. kringle

    Power Cabs?

    More great stuff! I haven't had chance to mess with it yet, but it's at the top of my todo list when I get a chance. I am suspecting now my input is way too low as I usually run master volume at 50% so I have adjustability during the show and I have an amp mentality where I am expecting the PC+ to drive the volume/power even if the volume to it is low.
  15. kringle

    Power Cabs?

    OK, now you have me interested in retrying a few things and that video is a good view into his workflow. I'll share what I find.
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