lavaspin

Thanks. Lately liking the dual cab more than the speaker options on PC, especially at lower volumes. Would be nice to have that extra block for other stuff in stomp

Hi all, I think the answer is "no" but wanted to make sure. After using the speaker models for the last year, I'm thinking I just want to use a few of the Helix / HX Stomp cab models. I know I could load some IRs but I'm tired of chasing tone and know what I could use from Helix. Thx!

Thanks cruisinon2! I knew about that function but haven't used it much. I think maybe recall is the way for me to go. I'll try it.

Hi, what is the best protocol for saving between snapshots? Here's the problem I'm running into sometimes: I'll set up a snapshot, name it and save it. So far, so good. Then I stomp on the next snapshot and start making changes, then I name it and save it. Then, I go back to the first snapshot and my presets have changed. Not sure, maybe this only happens when I"m doing a Ctrl+S on the computer. Maybe not happening when I'm doing a save on the pedal board. It that the issue? At any rate, sometimes it works for me and sometimes it doesn't and I haven't been able to figure out what makes the difference. Thanks in advance!

Awesome. Thank you! Gonna try it asap.

I'd like to be able to create a short loop and have it feed to a monitor #2 dedicated to the drummer so that he can hear the loop. The leads I play on top would come out through monitor #1 and have both the loop and the lead playing through them, although I could live with just getting the lead coming out. Anybody know if this is feasible using the Helix looper? If so, how. If not, anybody familiar with a looper that does this? I know I could set up a click track with many loopers and then quantize the loop and have the drummer have an in ear to hear the click, but looking for something simpler. Thx!

For any others, I just want to provide the resolution. The problem was with the Powercab Plus Digital input, or an internal software glitch in the PC+ unit. It was not the cable. I bought from Sweetwater. After describing the problem and the troubleshooting efforts, Sweetwater sent a warranty replacement. Great service from them.

For any others, I just want to provide the resolution. Similar to Mastamitch, the problem was with the Powercab Plus Digital input, or an internal software glitch. It was not the cable. I also bought mine from Sweetwater. After describing the problem and the troubleshooting efforts, Sweetwater sent a warranty replacement. Great service from them.

Thanks!

Mastamitch, did you figure out a way to eliminate the Helix being the problem? I don't have a way of trying the two units on different gear. Thanks

So, I just confirmed. Same thing with Multi. One more thing I note is this: The digital popping occurs when Helix L6 Link is connected to IN on PC+ even when the volume is off on both units. If I unplug Helix Digital out, the popping ends. So, I don't know how to test whether the hardware issue is in Helix or the PC+. However, I also put a thread up in the last hour or so on the Powercab subtopic area. Someone who appeared to have the exact same issue had to get a replacement PC+.

Thanks very much for the response. I'm starting to think that is the case.

I was worried about this possibility after the XLR cable didn't work. I'll borrow another XLR cable and give it a try and respond again. Just to confirm the Helix settings for using the DLink: Set preset out to Digital You shouldn't have to adjust global settings, correct? The way I read the manual, the Helix is supposed to recognize the DLink But I have been putting the global setting to AES/EBU, correct? Also, I have the sample rate at 48 kHz, although not sure that really makes a difference. Thanks again.

I also have a thread started in Helix where I just included the following info: I made sure firmware up to date on both units Signal fine using 1/4" cable from: 1/4" Helix out to Input 1 PC+ Signal fine use a standard XLR cable from: XLR Helix out to Input 1 PC+ Signal seems fine using the new L6 Link AES/EBU 110 ohm cable from: XLR Helix out to Input 1 PC+ Digital clicks and very intermittent signal using same L6 Link cable from: Digital Helix out to Digital in on PC+ (confirmed using IN on PC+) --with above digital link, I tried different global settings, i.e., AES and PDIF, and also different sample rates --with above digital link, I set my patch to digital out on my patch/preset I also tried a standard XLR cable going from digital out to digital in, as someone said that worked for them. It did not work for me. But that may be due to impedence mismatch?

Thanks everyone for input. Here's comprehensive info from troubleshooting tests: I made sure firmware up to date on both units Signal fine using 1/4" cable from: 1/4" Helix out to Input 1 PC+ Signal fine use a standard XLR cable from: XLR Helix out to Input 1 PC+ Signal seems fine using the new L6 Link AES/EBU 110 ohm cable from: XLR Helix out to Input 1 PC+ Digital clicks and very intermittent signal using same L6 Link cable from: Digital Helix out to Digital in on PC+ (confirmed using IN on PC+) --with above digital link, I tried different global settings, i.e., AES and PDIF, and also different sample rates --with above digital link, I set my patch to digital out on my patch/preset I also tried a standard XLR cable going from digital out to digital in, as someone said that worked for them. It did not work for me. But that may be due to impedence mismatch? I can't think of any other way to test it. I would still think this is likely a cable issue, and I'll be asking for a new cable. But, if someone else has other ideas, I'm all ears.

I have same problem between Helix and a just-purchased PC+ and OEM L6 Link cable. I have updated firmware on both. I get intermittent sound, except probably less than described by Mastamitch. I could not get a standard XLR cable to work using the L6 link. Does anyone have a solution to this issue? I'm assuming its the cable but would like to make sure. Thanks

Confirmed. Going to L6 IN on the PC+. At same time that I put up this post, I submitted a warranty request on the cable. I gotta believe that's the issue. But just wanted to check with other Helix users.

Just took delivery of a Powercab Plus as well as an OEM L6 Link 110 ohm cable. The PC+ works fine if I do 1/4" to 1/4". However, the digital connection is not working. I have my patch set to the AES digital output. According to the manual, it should automatically select the correct global setting. However, when that didn't appear to work, I manually changed the global digital setting from S/PDIF to AES/EB. At that point, I was able to hear an erratic digital popping sound. I made a sound loop on the helix so that I would have constant signal being generated. Occasionally guitar signal would come through just momentarily, at which point I heard it and saw the green signal light on the PC+ light up. I would suspect it's a bad cable. However, I would think L6 checks the cables before sending, so I thought I'd check to see if anyone had other ideas. Thanks!

Ha! Opening camera app first before plugging in USB did the trick! I searched like crazy on the internet for that advice. However you found it, I really appreciate it.

Thank you! I'll check it out and report back.

I'm trying to do something pretty simple: take video with ihpone, with the audio coming from Helix via the USB port, connected through an iphone camera connector adaptor. I thought I had this working a couple weeks ago. But now, there's no audio coming through when I try to record video. I was wondering if maybe there's a hidden volume function or virtual port that got turned off in the iphone. I have the output on the Helix set for multi. It might have got turned off on my iphone when I set up a line in for guitar and a separate line in for the aux. in. But both are set to multi, so I don't know why that would have caused a virtual port to shut off in iphone. Also, I do get audio to record in Garageband using USB. So, it has something to do with the ihpone video function. Thanks for any suggestions! I made a good faith effort to look for this on the site before starting this topic. Didn't see this particular issue. If I missed it, I apologize. I think it's actually an iphone issue but somebody might have figured it out here on the Helix forum.

Ok, thank you.

I made a good faith effort to look for this on the site before starting this topic. If I missed it, I apologize. I'm trying to do something pretty simple: take video with ihpone, with the audio coming from Helix via the USB port, connected through an iphone camera connector adaptor. I thought I had this working a couple weeks ago. But now, there's no audio coming through when I try to record video. I was wondering if maybe there's a hidden volume function or virtual port that got turned off in the iphone.... Thanks for any suggestions!

I'm using Windows 10. Got this error when trying to download. Suggestions? Thanks! XML Parsing Error: not well-formed Location: http://l6c-acdn2.line6.net/media/software/8157/Helix_FLOOR_v2_54_0_bundle.hxf Line Number 1, Column 5: