Hello fellow Helixers!!
This is your typical thread around update time of someone having issues. So, what are my issues?
Every time I try to open up the line 6 Updater with my Helix on it crashes instantly. It doesn't even open up and freeze or anything like that. You click on Line 6 Updater and the little program bounces on my dock (I am on a Mac) and then goes straight to a "Line 6 Updater Quit Unexpectedly" message.
Conversely if the Helix is turned off I can open the Line 6 Updater program and sign in. I can then go to where it says "select device to update" but nothing is there. Logic would say TURN ON YOUR HELIX....well if you do, the instant it's done booting up Line 6 Updater crashers and gives the same "Line 6 Updater Quit Unexpectedly" message.
BACKGROUND INFO: I am on a Mac running OS X 10.9.5. I have updated the Line 6 Updater program, drivers and Helix edit to latest firmware with no issues. I have tried rebooting my Mac, switching to different USB ports (haven't tried different cords however) and turning off all other programs. My Helix is currently on firmware 2.20
Thanks for any help or insight guys! Hopefully soon I will be jamming out on a sweet Freidman sim ;)
update: I am on line 6 Updater firmware 1.11 and it doesn't seem to be crashing now. Hopefully the update goes through okay. If a mod wants to delete this thread please do. Maybe it will be helpful if some people face similar issues. Cheers!