Hi, i have had this same error, i started my mac and when opening the pod farm software to start the mic, via a UX2, it said that my device doesnt have authorization.
So, went to the line 6 license manager and i discover my mac refuses to open it, so i have to come to this web, download the new version and update it.
Once updated it gives this 800002 error.
I solved it by unplugging the UX2 from the mac, plugging it again and when the already opened line 6 manager detected the device, it automatically authorized it.
Then opened pod2 farm and works as always.
And YES, This is a really dragging experience to use something i have paid for. IF i had to do some work with my equipment AND for any reason internet didnt work, WHAT THEN?
Line 6 is supposed to be a company that makes professional products for professional people.
So find a way to not be a problem to people that make a living with your tool, or we will look elsewhere for friendlier brands.
why on earth have to license via DRM of some sort something that NEEDS to have a hardware equipment in order to work?? Doesnt owning the piece of hardware is enough proof that its legit??
Hope this helps others who find in this trouble. ^_^"