As a new HX Effects user, my introduction hasn't been off to a stellar start.
Opened the box, played around, setup a patch, tried different effects. So far so good.
Knew firmware was 2.4, so I tried to download software to update it. Downloaded 2.5, USB Driver, Updater. Updater opens and is blank. Then it won't open. No error, nothing, just won't open. Reloaded, Uninstalled, reinstalled, reboot, tried another computer. Opens once, blank, won't open at all. Try the same sequence again, nothing. Finally download HX Edit. Now it works, but I get an error about setlists. (Failed to get setlist names - Badly formatted response from device. code -8214). I read somewhere a patch might be bad. Delete my custom patch, same error, factory reset, same error, finally after poking around in the manual, it looks like there are no setlists in HX Effects. Why are you giving me an error if the product doesn't support it? I get a -8606 error trying to export the default patches (and this is after a factory reset). Won't do a create backup (error -8214). Makes me feel like the update didn't really work properly, but if I try to run it again it gives me an error (it doesn't say I already have it, it just errors out)... appreciate any insight.
Hoping playing some more with the effects options will calm me down.