Hi, I have the same issue, it happens on both my PC and my Mac. I have it set up so the helix is the output audio device on my computer, so I can play along with jam tracks on my studio monitors (which are hooked up to the helix outputs). Unfortunately, the helix connection to the computer interrupts every few minutes, so the song stops and I have to reconnect it. Super annoying that a simple setup like that doesn't work. I've tried multiple USB cables and 2 different computers running different OS's and it's the same issue. Not really sure what's wrong.