JP
Exact same thing happened to me except I got mine through ZZounds. They sent me a shipping lable to return the bad one, as soon as that label was scanned, theyshipped the replacement. Had it in 3 days, updated it and have never had a problem since...about a year. it is my number 1 gigging guitar. I would return it to GC, get your money back and go to ZZounds, they will fincance it for 8 payments at no interest. I have done that with my whole dream rig and am completely happy. My 2 cents :)