First I will say I really do like the Firehawk, compared to my HD500 it can be much easier to get a good sounding patch quickly. Sometimes not having tons of features and options to mess with is better. Set up my amp, get a mod, delay and maybe a OD and I am set to go. That being said I feel as though there are many small details that were over looked that need to be fixed. Some will hopefully be in the update some maybe in a new model further down the line. I understand that there is a process to approving the update etc but for some of us here we are hanging on the fence debating to keep the Firehawk or return it. Remember there is a limited time most retail sellers will give to return an item and mine is quickly approaching. I simply do not understand why someone at Line6 can not just say yes that issue or that issue will be addressed. Sorry but after many times being disappointed by the lack of addressing problems or being told something is on the way there needs to be some kind of conformation, if not I may have to return my Firehawk. For me the BT is much too glitchy, dropping out on both IOS & Android devices. The lag time for me is not as much an issue but also needs to be addressed. The software itself is setup way different depending on what device you are using, I use my iPad mini, iPhone 6 and my Galaxy tab each has a different way to save and access patches, why? Yes I would have loved for there to be a hardwired software solution much like Line6 edit for the times I don't need to have a mobile editing solution, a slightly higher 2nd level for the stomp buttons so I won't accidentally hit the lower ones, up and down buttons that light up for dark stages and yes a looper. All I am really asking for is not a specific time for the update but some assurance that the main issues we are all complaining about will indeed be fixed.