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Thanks. I tried that and the same thing happened....all of my FX blocks turn on and off according to the snapshot, but for some reason the Preset Variax models or tunings do not change. I tried using the Multi and also the Variax input and same thing happens. In the input block the first thing that comes up is the gate. I page over and the next page, first knob is Variax settings I assume this is the one you spoke of. I can switch that one from Global to Per Preset. They are acting the same way. It is weird as it was working just fine one day and not the next. thanks for your input! rick

I use the Shuriken and Helix with one of my bands. We have been on hiatus since Jan. 5 and I decided to try and tweak some stuff. I am not sure what happened. When I am in snapshot mode I have different variax models, eqs, compressors, etc. assigned to each snapshot. In the past I would change the snapshot, it would change the tuning, the guitar model and all of the different reverbs, eqs, etc. All of a sudden it quit changing any of the variax models or tunings. It stll changes verbs, eq.s etc. but it will stay on what ever tuning or guitar model I am in for every snapshot. I tried changing the tuning for a snapshot and save it but it will then stay in that tuning or model no matter which snapshot I am in. I think I changed some little global thing but for the life of me I can't figure out what I might have changed. I hope this makes sense. thanks rick and I am doing this on the Helix proper and not workbench or HX edit.

Datacommando, Silverhead and Ricstudio! Wow! Thanks so much for taking the time for me! Still not sure what was going on but this piece answered all of my problems, although the first time I tried it it got hung up. I was able to do my rack, LT and XLStomp all this afternoon. I copied the thing and put it in my Helix Update file as I am sure I have not seen the last of this stuff and it will come in handy next update. I can't wait to try all of the new toys out. It seems that the issue was me signing in when I did not need to for the offline mode. EVerything got backed up and I will try each out before my next gigs. Thanks again.....

I noticed that the other day I was able to update my HX FX easily through HX Edit but I pulled out my Stomo XL and it does the same thing as my rack. My computer is a Mac Mini that is only a couple of years old so that should not be an issue. Maybe there are just fewer things on the FX since it doesn't have amps, cabs, etc.

I must have missed your earlier post while I was writing one. Tomorrow I will go somewhere and try to download it to another mac and then on to a USB drive and then bring it home. I do have it downloaded to this mac but still run into the issue of how to open it so maybe I don't have to download it elsewhere.

I researched this a little and read something from you Silverhead about how to byppass my security settings but I could not find how to do it for the updater. My options are apps from the app store or app store and identified developers. Neither works. I have the updater downloaded and also the firmware. When I try to open the firmware I get this: There is no application set to open the document “Helix_Floor_v3.70.0_0xd2be32d64.hxf”. If I open the updater I get everything moving along and then I get a black screen saying "Select Device to Update" and then I am stuck again as nothing appears. I guess I am very confused about this whole thing. Am I bypassing HX Edit? I have tried leaving HX Edit off and running my Helix Rack into the USP of my Mac but that does nothing....

I ran an older version of the updater and it asked if I wanted to download the newest one. Sure....I downloaded it but then got this: “Line 6 Updater.pkg” can’t be opened because Apple cannot check it for malicious software

Sorry if this has been talked about. I actually was on here a couple of weeks ago with the same issue but can't find the thread anymore. The problem is that I can't seem to download the firmware 3.7. Someone recommended waiting a week or ten days and I did. Same issue. Ex Edit is updated but I can't seem to get the firmware on my Helix Rack. It times out. My internet seems ok for everything else but this. Someone mentioned another way to do this and I can't seem to find a thread where it is mentioned. My HX Stomp XL updated but my HX FX would not. Yaurghhhhhh! rick

1) I did not buy it 9 years ago. 2) I can't sell it 3) I thought that maybe Covid slowed down any new firmware developments and maybe there might be a better version at some point 4) There may not be parts available soon 5) I am also having trouble selling my VHS player or DVD. They still work as well as they ever did. the list goes on.....

I restarted the computer a couple of times along with the Stomp XL. I find it odd that it always fails at the same place....29 MB.

And for some reason it always fails at 29 MB. And I have tried different USB cables, I am on a mac mini. no USB hub being used. My HX FX was able to get the new firmware and my HX edit is the newest.

No way....IT never really sounded good enough to pull that off. THe Jazz tones were the worst. IT excelled on tuning changes and the sitar and other cool things for live use. The glitchyness, Honkyness and sterility kept most good guitarists away from it. I bought one of the James Tyler US made single cuts and it is a beautiful guitar even without the Variax. Knowing it is outdated now really suckes. I guess I am stuck with it

Not sure what is going wrong here in doing the update on my Stomp XL. I was able to update my HX FX and HX edit to 3.7 with a bit of difficulty. However the HX Stomp is not happening. I am getting error messages like Failed to download firmware update file. Please check your Internet connection and try again. Unknown Error. [code -2004] I tried the udater and got this one: HX Stomp XL frimware update suspended HX Stomp did not reset instructing it to enter into DFL Mode I still have my Helix rack and Helix LT to update but as I will be using the rack for gigs this week, I am hesitant to try this. What stupid mistake am I making this time?

Thanks Psarkissian! I knew I could count on you!

I have a Shuriken and am now pretty fond of it. Recently the dome on the selector switch came off and I can't find it. Is it possible to get just the dome? I suppose I would be happy with the whole knob but I don't really need it....just the dome, which seems somewhat necessary in order to keep the dust out. Thanks rick PS, It is pretty depressing to see the lack of postings on the variax threads....almost like nobody is buying them anymore? Duh!

I have the 110 OHM

Thanks a lot! Yeah, I will try it with the Helix. I was hoping ti would do something with the QC and was worth a try. And it definitely works great with the XLRs!

So I have a Helix Rack but I am using the Quad Cortex right now. I am going from the QC to the 212+ using 2 1/4" cables. I then tried to go from the 212+ to the 112+ using the digital AES cable and only the 112 works. If I just use the 1/4" from the QC to the 212+ and then using another regular guitar cable to the 112+ it works just fine. I was just wondering why I can't use the AES cable. I also hooked up the AES cable from the XLR out of the 212 to the XLR in of the 112 and it does the stereo nicely. I was kind of hoping that if I went MIDI from the QC to the 212+ and then AES to the 112+ I might be able to switch speaker models via the AES cable. I probably won't be using this set up live but it was just an experiment in the studio and it does sound great!

So I got the PC 112+ back and tried to run it with the 212+ via the link cable. It did not work. Like I said earlier, I am not going to use it live. Ithought it would be a cool sound in the studio. As I am understanding, it is best to use the link system with the Helix. i tried using the Quad Cortex and Got sound out of the 112+ but not the 212+. When I get home, I will try and just use the mic cable like you suggested. i did try it with a 1/4 " cable and it worked just fine in stereo. I will also try and turn the two PCs on in different sequences and seeif that helps as was suggested. I am reheasing digitally lately, using a STOMP XL but have not done the full on gig yet. I still love my tubes but boy howdy, I am really close to hopefully finding a low pressue gig and run with either the Helix or QC into a PC+.

I was under the impression that an Eminence speaker is used in the powercab. The picture above says Celestion. Did they change to the Celestion or has it always been that way?

So i am new to using IRs and not sure if I get them for the PC. It seems that If I use an IR on my Helix or QC I would want to use the PC in FRFR mode in order to not color the IR, correct? Now if I download IRs to the PC do I just play through it as is using the IR? So my signal chain in, say the helix, is amp->FX->out to PC then IR on PC? So bear with me here....If I use an IR in the PC does it default to FRFR or the speaker in the PC? I get using an IR going to FOH, but unclear on using itin just the PC. I do use acoustic guitar IRs in my QC going to the PC and they are stellar!

I'll get the 112 back in a couple of weeks so I can experiment then. I don't plan on using them in stereo on a gig....just at home. I have been using the 212 as an acoustic monitor and along with the Grace Felix and the QC, it is the best acoustic tone I have ever achieved. Sometimes it will be easier to just take the 112+ to the gig as it is nice and small. But at home it might be cool to see what stereo sounds like with more separtion than I can get with just the 212. You have been more than helpful. Thanks! rick

So if I go L6 Link from my Helix to one PC and L6 Link to the next one, will that take the place of MIDI cables? Basically does the L6 Link send midid info to the powercabs or do I need MIDI cables too?

Sometimes I will be using a Quad Cortex so I am not sure at all what it will look like. I ordered the 112 + as a refurb and got it yesterday but I had to send it back as it would not boot up. So I have a couple of weeks to figure it out. Stereo out to the 212 and then Link 6 to the next cab?

I checked it out and you guys said that any AES/EBU should work but don’t buy a cheap one. I found a lot of them on Amazon, Sweetwater, etc. And design a cable can easily build one. So instead of running a 1/4” cable to the two PCs, this will split the signal to the 2nd PC for stereo?