Search the Community
Showing results for tags 'bricked helix'.
Found 2 results
Hi! Yesterday I tried to update my floor Helix to 2.82. I updated my L6 Updater, downloaded the 2.82 file, and hooked up the usb. Everything went as it should until the Helix went through the reboot. I got the "Boot Failure. Entered Update Mode" message with the scrolling helix and red load line moving left to right and then stopping at the far right. There is a :-3 in the upper left (see pics) I spent the rest of the afternoon on the Google looking for fixes. I found different things to try...different usb cables, different usb ports, etc. I even tried a different computer. I also tried the b6/b12 safe boot and all I get is "Entered Update Mode" message, but just the message (see pic). I even tried the b5/b6 global reset and it reverts back to the "Boot Failure" message. The problem as I can see it is this: L6 Updater doesn't recognize the Helix is there in order for me to do anything to it. Windows does, as it makes the audio alert when I plug the cable in. I'm at a loss at this point. HELP!
Hi, spent 8 hours trying to update my brand new unplayed Helix to latest firmware yesterday. After reinstalling latest uploader and helix app a million times, reverting back to previous installs, trying to manually reboot with various footswitch configurations, updating my Windows OS and sitting in the lotus position while praying to the heavens and eating a KitKat in perfect 3cm sections it turns out that the Helix just likes a very strong USB connection. I finally had success with plugging into a rear port of a good tower pc in update mode (footswitches 6 and 12 on startup). So if this happens to you, think of any friend that has a good gaming or music pc and plead them to let you update your pride and joy through their machine. I want to save you 8 hours of hell. If one person benefits from this Info then it was worth posting. Thanks for listening.