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Found 2 results

  1. Hi all Since upgrading to Helix I've come across an issue with one of my guitars. I have four guitars, three of them have active circuits with mags and piezo, and one of them is a standard passive circuit. One of the active guitars has hot pickups, so when I plug in into Helix, the input indicator flashes red and the sound is distorted like it's breaking up, even on clean tones (or with no amp). It seems the Helix just can't handle the signal coming from the guitar. Things to note: This didn't happen when I owned the Firehawk FX, only since using Helix. It happens on all patches, factory or user It's mainly when the strings are strummed hard, but you can hear it affecting the tone quite dramatically. It does not affect the piezo, which I run through the FX Return input. It's only when the mags are selected going through the guitar input. I have tried the Guitar Pad option on and off, it doesn't seem to change anything. The only solution I have found is to roll back the volume pot a little, but this is not an ideal solution TBH. None of the other three guitars are affected. Are there any other ways to reduce the input signal through the Helix? Thanks!
  2. Hi my clip lights go off on the ux2 while using pod farm. Evry time i use a high gain amp and set the volume over 70-80 % the lights go off. Is this normal or is there a way to solve this?
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